Ramsey Volvo
Ramsey, NJ
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1,252 Reviews of Ramsey Volvo
They are lying, lying and again lying I demanded phone calls records, and camera records, they did not provide. This is extremely troubling because it places the customer in a very unfair position. I re calls records, and camera records, they did not provide. This is extremely troubling because it places the customer in a very unfair position. I relied on the verbal commitments made by their representative in good faith. Now the dealership is denying those statements and effectively accusing me of misrepresenting the situation. In addition, throughout the process, I attempted to communicate with the sales representative by email to document the details of our discussions. However, he repeatedly asked me not to send emails and instead insisted that I call him directly. He also avoided sending written confirmations of the terms we discussed. Looking back, it now appears that this approach prevented the agreement from being documented, which is why I am now facing this situation. Without written confirmation, the dealership is denying the promises that were clearly communicated to me. This experience has been extremely frustrating. Take everything under record what they are saying... More
The experience with Volvo Ramsey was really good. Tim Bourne takes care of clients. He explained important features of the vehicle and made sure we take advantage of the incentives we're eligible for Tim Bourne takes care of clients. He explained important features of the vehicle and made sure we take advantage of the incentives we're eligible for. More
Extremteast to work with. Excellent and efficient service at deal close. I was in and out in less than an hour with no surprises. Excellent and efficient service at deal close. I was in and out in less than an hour with no surprises. More
I would like to give a special thank you to the Volvo Team consisting of Chris, Adam and Mike for making our experience with Volvo so pleasant and seamless. Each member was instrumental in fulfilling a s Team consisting of Chris, Adam and Mike for making our experience with Volvo so pleasant and seamless. Each member was instrumental in fulfilling a specific job which they did so professionally. I am super happy with my car and would highly recommend this dealership. More
2019 S60 T6 AWD momentum bought in 2020 at Ramsey Volvo in NJ. I have been having issues with the brakes since I purchased the car. Rotors have to be replaced again at 32k miles (after been replaced at 14k in NJ. I have been having issues with the brakes since I purchased the car. Rotors have to be replaced again at 32k miles (after been replaced at 14k and 22k miles under warranty) because they are warped. This is a very well known and documented issue with Volvos. Dealer and Volvo Customer Service are claiming rotors are wearable parts so I have to pay for replacing them. Very disappointed by the dealer and Volvo. Unacceptable that rotors last then 10k miles and that such a well known issue (even my dealer Ramsey Volvo in NJ confirmed) is not taken care of by Volvo. Volvo lost a customer. More
John in service were great. I had a rush job - called in the morning, they saw me at 3pm and I was out in an hour. No hassle. Also, they did a nice quick wash - didn't expect th I had a rush job - called in the morning, they saw me at 3pm and I was out in an hour. No hassle. Also, they did a nice quick wash - didn't expect that but much appreciated. Esma was very courteous and kind and got me in and out quick. Mike K is great with the onboarding / tutorial - very knowledgeable and helpful on getting that Google system up and running. More

