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Randall Ford - Service Center

Fort Smith, AR

4.1
111 Reviews

111 Reviews of Randall Ford - Service Center

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September 12, 2024

Excellent communication and follow up also prompt and courteous service. I also appreciate their knowledge More

by Nauti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Those us service department
August 16, 2024

They checked my vehicle thoroughly and took note of all my concerns and fixed them. More

by dhirajmaji7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradford Randall, Victor Magana
August 15, 2024

They have a great team and are easy to work with. I have used them for several years and have not had any problems. They have a nice waiting area or a shuttle available. More

by nmarrs92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hardcastle
July 24, 2024

The service department was very helpful and I appreciate your concern. I especially like to commend Shannon Smith for his help . More

by fsfdfm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Smith , Bradford Randall, Victor Magana
July 22, 2024

Have only been here for service. Service advisors are friendly and knowledgeable. They don't try to oversell or "talk me into" something I don't need. More

by hillbilly72956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy K.
July 15, 2024

Service performed wasn’t a problem. The service department is extremely difficult to contact by phone. In fact, it’s almost impossible to get anyone to answer the phone. More

by bobboyakin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky in service
June 24, 2024

The team of service technicians who worked with me were very friendly and helpful, I enjoyed meeting and talking with the technician who came to my house and fixed my recall. He was a very nice person. More

by Cindy Eads
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember names.
June 07, 2024

They have always been friendly and dealt straight with us. You can tell we like Randall Ford because we have bought 4 vehicles from them in the last 5 years! And yes, they’re all still rolling! More

by Daamama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David and a service man
June 03, 2024

They did a great job in trying to fix my Expedition. I got 250 miles down the road and the issue I was having started again. More

by Sam LeNarz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Smith
March 27, 2024

We have had our car serviced by Randall for ll years since new. We trust them and they have always done us right. More

by 3pedal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Khounvisa, Bradford Randall
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