Randy Marion Ford Lincoln

Excellent experience. David was the best. Didn’t treat us like a number, but an actual person instead. Will be buying all of our vehicles from him from now on. David was the best. Didn’t treat us like a number, but an actual person instead. Will be buying all of our vehicles from him from now on. More

Always been treated well here, started doing business with them in 2010, Shawn Linebarger in Fleet sales is great to deal with, and Nick Moore in commercial service is absolutely the best with them in 2010, Shawn Linebarger in Fleet sales is great to deal with, and Nick Moore in commercial service is absolutely the best More

I went into this dealership needing a truck for my business. I told them what I needed and I left with what I came for. My sales rep was helpful and knowledgeable. business. I told them what I needed and I left with what I came for. My sales rep was helpful and knowledgeable. More

Good salesman. Very high pressure Business Manager to sell extended warranty. Did not like that at all , Very high pressure Business Manager to sell extended warranty. Did not like that at all , More

Salesmanager and salesman was very good Did not like the high pressure from Business Manager to buy extended warranty. the high pressure from Business Manager to buy extended warranty. More

Randy Marion is 10 of 10 in every category from sales to service. We are always greeted by respectful and knowledgeable employees who anyways make sure things are explained properly. Even when my husband w service. We are always greeted by respectful and knowledgeable employees who anyways make sure things are explained properly. Even when my husband was in the hospital they went the extra mile to make sure we were able to get our oil changed in our new truck More

Great salespeople and the best service department I have ever encountered and I’ve been buying Fords for 40 years ever encountered and I’ve been buying Fords for 40 years More

From start to finish, this was the most positive car buying experience I have ever had. When we arrived to the dealership for our scheduled test drive, the 2026 Ford Explorer Platinum was ready and wait buying experience I have ever had. When we arrived to the dealership for our scheduled test drive, the 2026 Ford Explorer Platinum was ready and waiting for us at the front entrance, as was our Sales Professional, David Holman. After taking a brief test drive, I requested to be given the out the door, paid in full price, and stated that I did not want to discuss financing. In less than 10 minutes I was given that price, and my request to not try to influence me into financing the purchase was honored. I was shocked, but pleasantly surprised, to discover that the price advertised on the dealership's website was indeed the true price. The majority of dealerships will show the list price of a basic vehicle, while showing photos of a fully loaded one so that they can pull the old bait and switch tactic. David was very knowledgeable, personable, and very easy to work with. After completing the initial part of the paperwork with David, we were taken to John to complete the process and to go over extended warranty options. We chose the Platinum level warranty to go along with the Explorer Platinum. Finalizing paperwork was quick and painless, and John was also extremely knowledgeable in answering our questions, and very friendly. I left the site briefly to secure my cashiers check for payment, and upon my return from the bank, David was waiting with my new vehicles keys in hand. He accompanied me to the car and assisted me in doing the initial set up of the system. The entire process, from the time we arrived at 9:30 for our test drive, to David congratulating me on my purchase once he had directed and helped me with set up, took less than three hours. I am truly impressed and will be recommending Randy Marion Statesville to anyone that I know in need of a vehicle, and will tell them to ask for David Holman to be assigned as their Sales Professional. More

Great experience. Everyone was very helpful and professional. Sales, finance, all of them. Test drive was a real decision maker. Everyone was very helpful and professional. Sales, finance, all of them. Test drive was a real decision maker. More

Was very pleased with the service that I received . Treated very well. Will go back. Treated very well. Will go back. More