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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
893 Reviews

893 Reviews of Randy Marion Subaru - Service Center

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June 15, 2024

The staff was professional, knew their job and serviced my car very quickly. I was completely satisfied. More

by JRKING3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember his name. He was new on the job but, helped me greatly.
June 15, 2024

Great communication and service- everyone was exceptional- Dante was amazing with shuttle service. love the video addition from the service tech More

by LBRAMMER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dante
June 14, 2024

Very clean. Comfortable waiting area. Friendly employees. Fast service. Easy to schedule service. No pressure upsells. More

by TRAVIS.KINLAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Fogarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathryn Ransom
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2024

Mark did a great job handling my service of 60,000 mile service. The great service I have come to expect. More

by ristaino0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2024

Jessie took great care of me and my crosstrek! The service was awesome! Will be back! More

by sleime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie or jessica
June 10, 2024

This was a great first visit. You guys fully exceeded my expectations. The wheel alignment check is an obvious great idea. Service was quick and I know what to expect at my next s More

by RONMANN.52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2024

Efficient, clean, orderly, friendly, comfortable waiting area, plenty of snack options, and hydration options. Helpful More

by RAMONAPENDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2024

Jessica was a huge help! She was attentive to me and my needs and got me in and out the door in a timely fashion. More

by PACKEREMILYM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica matos
June 08, 2024

They helped me quickly and kindly. They reduced some charges after knowing I was going on vacation and my tire had to be replaced because of where the nail was. They really had compass More

by daniel.e.hinkle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathryn Ransom
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2024

Incredible customer service. Kathryn is the best! Very fast. I always have a great experience here. More

by ZAMORA.JOSEPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
5.0
This rating includes all reviews, with more weight given to recent reviews.
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