Ray Chrysler Dodge Jeep Ram - Service Center

My service appointment was on time and the service advisers are all very friendly to deal with and very professional. advisers are all very friendly to deal with and very professional. More

Okay job. Took about double the time then should have for oil change. Continue to blow through service writers Took about double the time then should have for oil change. Continue to blow through service writers More

The service department was able to get me in at a time that was convenient for me. that was convenient for me. More

At my warranty work appt I was told at the last min it would cost $1000+ instead of free under manufacture warranty because one of the service writers said my truck was manufactured in Canada and the warr would cost $1000+ instead of free under manufacture warranty because one of the service writers said my truck was manufactured in Canada and the warranty doesn’t cover it. Found out they were wrong and my truck was manufactured in Michigan! Rip off attempt or no idea what they’re doing?? More

Good service but I left messages for service to back and still waiting for call back, I believe it I was looking for Collin, to call me backn still waiting for call back, I believe it I was looking for Collin, to call me backn More

100% completely satisfied. I will definitely continue to do business with Ray CDJR. And the satisfaction Im getting from the service department will most certainly lead to bu I will definitely continue to do business with Ray CDJR. And the satisfaction Im getting from the service department will most certainly lead to business with the sales department when the time comes. More

Did a great job and fast, communication was great and everything was completed in a timely fashion everything was completed in a timely fashion More

Collin is a credit to his profession and to the Dealership. The man truly cares about the customer. Dealership. The man truly cares about the customer. More

Great customer service. I would most definitely recommend. They set up a drop off and a pickup while my car was being serviced. I would most definitely recommend. They set up a drop off and a pickup while my car was being serviced. More

When we drop the truck off, I was told that the fuel pump need to be replaced. I let the dealer know that I needed the truck by Friday because I needed it over the weekend. I was told they had to order the p need to be replaced. I let the dealer know that I needed the truck by Friday because I needed it over the weekend. I was told they had to order the parts and they would let me know on Wednesday on Wednesday I got a text saying they had the parts but that I also had a bad CV joint. I called and talked to the mechanic and reiterated that I needed the truck on by Friday afternoon and ask if we could get both done by Friday I was told yes, so I approved the CV joint when I called on Friday I was told the fuel system was much more expensive than originally thought and they would not be ready. This caused the problem because I had reservations now I had to cancel last minute and would most likely get charged several hundred dollars. The dealer did give me a rental car which is very appreciated and as it turned out, I was only charge $10 but it threw a xxxxxx wrench into my weekend plans. The repair was done very well and I appreciate it and everyone was very nice, but there could’ve been better communication More