Ray Chrysler Dodge Jeep Ram - Service Center
Fox Lake, IL
368 Reviews of Ray Chrysler Dodge Jeep Ram - Service Center
Ray’s service dept took me right away, diagnosed & resolved the problem with my tire pressure quickly. Communication was clear and frequent during my wait. They go above & beyond for their customers. resolved the problem with my tire pressure quickly. Communication was clear and frequent during my wait. They go above & beyond for their customers. Thank you! More
DO NOT TAKE YOUR CAR TO THIS SERVICE DEPARTMENT. They had more car for 48 days. Charged me for a transmission that I did not need. The customer service is horrible. They don't return your calls They had more car for 48 days. Charged me for a transmission that I did not need. The customer service is horrible. They don't return your calls when you have an issue. Please do yourself a favor and take your car somewhere else. More
I made an appointment to have my transmission serviced. Anna scheduled my appointment. She is professional and pleasant to deal with. The work was completed earlier than the time scheduled. My interactions Anna scheduled my appointment. She is professional and pleasant to deal with. The work was completed earlier than the time scheduled. My interactions with Anna plays a big part in my returning to Rays for service. More
The dealer fixed a warranty issue. Easy check in process, easy pick up process, and they offered a free rental vehicle while mine was unavailable to drive. Easy check in process, easy pick up process, and they offered a free rental vehicle while mine was unavailable to drive. More
Ana was great. I lost my wallet and Chrissy found it and called me to notify me. What an awesome honest employee. The service went well too. Odd though water pump f I lost my wallet and Chrissy found it and called me to notify me. What an awesome honest employee. The service went well too. Odd though water pump failure at 15k miles. Service team was great, thank you. More
Everyone was great with my oil change. Anna was fantastic keeping me informed about the status of the oil change and recommended items for my Jeep. Anna was fantastic keeping me informed about the status of the oil change and recommended items for my Jeep. More
I called, they asked me a few questions, they told me to bring in the vehicle, looked and talked over my issues, helped find other issues. Contacted me the next day stating we're ready. Feel free to come dr bring in the vehicle, looked and talked over my issues, helped find other issues. Contacted me the next day stating we're ready. Feel free to come drop off the vehicle well get you in a loaner and we'll take care of everything. Great environment filled with knowledgeable and friendly associates. Keep up the good work. More