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Ray Dennison Buick GMC - Service Center

Pekin, IL

4.8
124 Reviews

124 Reviews of Ray Dennison Buick GMC - Service Center

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June 10, 2025

Your tag had wrong date and milage, otherwise good service and quick did not get a free car wash More

by CRAIG_BARRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Roos
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Melton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Ray Dennison Buick GMC responded

Sorry about the tag. If it hasn't been corrected please stop back over and let's get a new tag and the FREE carwash taken care of. Thanks again, Kerry Roos Sales Manager Ray Dennison Buick GMC Cadillac

June 04, 2025

The employees at the Service center are very friendly & knowledgeable. I like this dealership because of their customer service. More

by mrs.simmons4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BETH
Jun 08, 2025 -

Ray Dennison Buick GMC responded

Hi, we are very happy we could provide you with a positive experience! Thanks for the 4 star survey! Cordially, Kerry Roos Sales Manager Ray Dennison Buick GMC Cadillac

June 04, 2025

Beth is awsome,her and Rich showed me the problem with my truck. I was not happy with the repair bill, 420$ to replace a wire that was chewed by a varment. Of corse warrant wouldn't cover it. I get , fix More

by TROPWEN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Roos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Melton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris the driver always freindly
Jun 08, 2025 -

Ray Dennison Buick GMC responded

Hi there, we are very happy to have provided you with such a positive experience! Thanks for the 5 star survey! Cordially, Kerry Roos Sales Manager Ray Dennison Buick GMC Cadillac

May 23, 2025

I have always loved going to Ray Dennison Buick, practically grew up there, harassing some of the maintenance coordinators is fun too. More

by fwhitelow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Maintenance Coordinator and Kevin courtesy driver and Beth
May 20, 2025

Very pleased with the overall service. Everyone was very pleasant and made me feel that they truly appreciated me coming in and having the car serviced by Ray Dennison Buick GMs More

by CLAUSRL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Roos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Melton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025

My experience was very nice. I took my car in for an oil change. Everything went smoothly. I even got a car wash. More

by ritacrady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
May 14, 2025

For the most part it was excellent, however when getting my paperwork stated there may be a problem with my shocks/struts and should be discussed. I was not notified of this while they had my car. When my More

by DPDONATH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
May 12, 2025

Overall experience was good. Part was successfully replaced by their service department and was covered under warranty. However, there was a new door ding on my truck I don't re More

by Daniel K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Hempstead
May 12, 2025

I called at 1:30pm to get an appoint to get my vehicle serviced and they were able to do at that same day. The employes I dealt with were courteous and respectable. I am very satisfied with the denniso More

by JANET.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth in the service department always aims to please her customers.
May 11, 2025

When I arrived, the service people got right on it and I was out the door not much over an hour. Great job! More

by coyote1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth in Service
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