Ray Skillman Kia West - Service Center
Indianapolis, IN
49 Reviews of Ray Skillman Kia West - Service Center
The communication was poor, not giving any updates until the department is near closing. Went 5 days without transportation waiting for a diagnosis. Repeatedly told the vehicle would be ready so I'm alterin the department is near closing. Went 5 days without transportation waiting for a diagnosis. Repeatedly told the vehicle would be ready so I'm altering my schedule just to be told last minute that the vehicle wasn't being worked on. More
I love it when I take my car in for services. James in the services port in exceptionally amazing. I love him so much. We have built a relationship. He's so professional, polite, Always greet me James in the services port in exceptionally amazing. I love him so much. We have built a relationship. He's so professional, polite, Always greet me with a smile and a kind word and a big hug. More
The friendliest and best dealership i e ever worked with and that's why I bought 3 cars here and I only service my cars here despite passing other dealerships on the route and that's why I bought 3 cars here and I only service my cars here despite passing other dealerships on the route More
I had two parts come one after the other about 3 weeks apart. I had waited too long after the second part arrived, over 3 weeks, to schedule and they sent part umber one back. So apart. I had waited too long after the second part arrived, over 3 weeks, to schedule and they sent part umber one back. So for the second time I I spent a few hours at the dealership lounge ... I think they could have made a little more of an effort to find me, I know I was talking to a salesman outside, but if they had come and found me and told me I would have known much sooner that they weren't going to do the job that day So that's all ... overall it's a great place, we just lost two-way communication there about the the parts being on hand or not. More
The service was really great. They took my car back right away and I only had to wait a little more than an hour for my truck. I like that they also vacuum the front of the car. They took my car back right away and I only had to wait a little more than an hour for my truck. I like that they also vacuum the front of the car. More