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Ray Skillman West Auto Mall - Service Center

Indianapolis, IN

4.9
1,084 Reviews
Call Service Center (317) 293-8060

1,084 Reviews of Ray Skillman West Auto Mall - Service Center

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September 17, 2024

I found that they were very helpful in answering any question I had about my vehicle. More

by rhogan46228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m sorry. I don’t remember the names of the 2 individuals.
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Sep 21, 2024 -

Ray Skillman Westside Auto Mall responded

We're glad you had such a wonderful experience with us! We are always more than happy to assist you if anything else comes up. Take care!

September 10, 2024

Casey was very friendly and kept me updated on the progress of the service of my vehicle. More

by IteachK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Bunte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey
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Sep 21, 2024 -

Ray Skillman Westside Auto Mall responded

We are so happy to read such a great review about Ray Skillman Westside Mitsubishi! If you have any further questions, please don't hesitate to reach out!

September 04, 2024

Service department has serviced all three of my Tucsons. I usually wait and usually are only there for an hour More

by Dfh1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony May
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2024 -

Ray Skillman Westside Auto Mall responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Ray Skillman Westside Mitsubishi. We're looking forward to your next visit with us!

September 01, 2024

Great experience, will wait a while longer to trade my 2022 Hyundai Tucson!I was getting an oil change, and tire rotation More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
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Sep 29, 2024 -

Ray Skillman Westside Auto Mall responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!

August 26, 2024

James was fantastic with getting me in for my oil change and ensuring I had everything I needed. More

by kabiby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Sep 29, 2024 -

Ray Skillman Westside Auto Mall responded

Kabiby, thank you so much for your high rating! Thank you, and have a fantastic day!

July 27, 2024

Your team of mechanics has gone above and beyond with maintenance on my new Mazda I’m so happy to continue to do business here! More

by johnvaughn_7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lyndsay Williams
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Aug 10, 2024 -

Ray Skillman Westside Auto Mall responded

Hi Johnvaughn_7, thank you for taking the time to leave a review for us at Ray Skillman Westside Mitsubishi. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

July 18, 2024

Courteous, caring, timely, informed status, offered loaner, friendly. Service rep took really good care of me. When it looked like the recakk services would take longer than I anticipated, he offered More

by Barb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Goode
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Aug 10, 2024 -

Ray Skillman Westside Auto Mall responded

Barb, we are very happy we could provide you with a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ray Skillman Westside Mitsubishi!

June 28, 2024

My check in was so easy and the representative was excellent. She was friendly, helpful, and answered all of my questions. The waiting area was very nice and comfortable. My car was actually done BEFO More

by ahunt531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndsay Williams
Report | Print
Jul 09, 2024 -

Ray Skillman Westside Auto Mall responded

Ahunt531, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 28, 2024

Reliable, courteous service. No surprises.I will be back. (Don't understand why reviews must be 15 word minimum though) More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My service rep
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Jul 09, 2024 -

Ray Skillman Westside Auto Mall responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 27, 2024

Friendly and approachable front of house staff, clean and comfortable waiting area. Service is both efficient and thorough. More

by ogesm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lyndsay Williams
Report | Print
Jul 09, 2024 -

Ray Skillman Westside Auto Mall responded

Ogesm, we're so glad that we were able to go above and beyond your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ray Skillman Westside Mitsubishi!

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