Red McCombs Hyundai Northwest - Service Center
San Antonio, TX
744 Reviews of Red McCombs Hyundai Northwest - Service Center
Love the service and family atmosphere. Eddie and technicians are exceptional and outstanding always looking out for the customer. Thank and see you guys soon Eddie and technicians are exceptional and outstanding always looking out for the customer. Thank and see you guys soon More
Good experience. Been with Hyundai since 2003 and have always been satisfied with the product .Have always been taken good care of by the maitenance advisers. I usu Been with Hyundai since 2003 and have always been satisfied with the product .Have always been taken good care of by the maitenance advisers. I usually ask for Eddie to handle my vehicle More
The sales experience was super easy. My sales person, Johnny Martinez was waiting for me at the door when I showed up. He was able to help me pick out a vehicle that aligned with what I My sales person, Johnny Martinez was waiting for me at the door when I showed up. He was able to help me pick out a vehicle that aligned with what I was looking for, as a bigger dude sometimes it’s kinda hard finding a vehicle that works, but Johnny was fantastic. I love my car. Johnny was able to accommodate me as I had to take some meetings while we were working and even with that the whole process ran smoothly. I forgot who my finance guy was but he was pretty awesome as well. Dude has an orange cat picture in his office. The whole experience was solid from top to bottom, even after the sale I felt like I still had support and a point of contact I could reach out to if I needed anything. I would definitely do business again with the dealership, More
Took almost 2 hours. Left passenger seat laying all the way back. Did not air up tires when i was supposed to get everything checked and oil changed. Did not reset servic Left passenger seat laying all the way back. Did not air up tires when i was supposed to get everything checked and oil changed. Did not reset service mileage counter. I paid for new filters but they are so shady I don’t even know if they did that! I have been to some bad service centers but this is the worst of the worst! More
Had a difficult to diagnose clicking sound in reverse. Gave me a rental while they tracked the sound down. Took a couple of days, but fixed it and it has remained fixed. Gave me a rental while they tracked the sound down. Took a couple of days, but fixed it and it has remained fixed. More
Because Joseph approached and respected me as a serious female buyer that I purchased car on same day I came in - which I was really only going in to look. He displayed sincere interest and professionalis female buyer that I purchased car on same day I came in - which I was really only going in to look. He displayed sincere interest and professionalism from start to finish. Excellent service from everyone, Joseph, Robert, Rudy, and of course the finance boss who makes all things happen. More
The service department is very helpful. The frontline team was courteous but Bentley and Marcus made this experience seamless! Bentley checked me in and let me know how things would be done The frontline team was courteous but Bentley and Marcus made this experience seamless! Bentley checked me in and let me know how things would be done then afterwards Marcus gave me details of what was actually done to my car. They took care of me without hesitation and for this reason I’ll keep coming back. More