Red McCombs Hyundai Northwest - Service Center
San Antonio, TX
690 Reviews of Red McCombs Hyundai Northwest - Service Center
I was able to purchase the vehicle and color I wanted. I noticed an item was missing so I brought the car back and they provided the missing item. I noticed an item was missing so I brought the car back and they provided the missing item. More
Took my Santa Fe in for routine service. They ran a diagnostic check and found it needed brake replacement. I was notified and provided an estimate quickly and easily scheduled the fix the s They ran a diagnostic check and found it needed brake replacement. I was notified and provided an estimate quickly and easily scheduled the fix the same day. Team was friendly, professional and kept me informed. They've taken good care of my Santa Fe for the last nine years. More
Got oil changed and service due to complimentary package on vehicle. Was never called that service was done. Kept calling service line 2 hours later for check up. No answer: finally got answer after 3 hours on vehicle. Was never called that service was done. Kept calling service line 2 hours later for check up. No answer: finally got answer after 3 hours. Received car. Oil smudges everywhere drivers side steering wheel and door handle. Thats okay, can easily be wiped but expected it to be cleaner. Drove straight home. On arrival to home, got pinged at my phone that I have critical low oil engine. Dont know how thats possible, just got it changed. Went to car; puddle of oil underneath. Took it to Brake Check. They guys did an inspection. Says oil filter was not placed correctly. Wasnt flushed. Also oil everywhere underneath as if all oil missed. They opened the engine. Oil everywhere too. The brake check guys said “ did they miss the oil or what?” Got my engine and air filter checked at hyundai. Was told it was good. Had the brake check guys check it. My filter was on the darker side.. w lot of debris. So much for good huh. Got that replaced as well. Bad experience. Have a couple complimentary stuff left with hyundai. I’m just gonna go to brake check More
Very cordial, and great service. Upon my arrival I was greeted quickly and was informed how long my oil change would take. He estimated an hour and a half but it only took less than Upon my arrival I was greeted quickly and was informed how long my oil change would take. He estimated an hour and a half but it only took less than an hour. Thank you for the prompt service. More
Waited 2. 5 hours for an oil change with an appointment. Now the vehicle is leaking oil and need to get it fixed at valvoline since it is now Sunday 5 hours for an oil change with an appointment. Now the vehicle is leaking oil and need to get it fixed at valvoline since it is now Sunday More