Red McCombs Hyundai Northwest - Service Center

Because Joseph approached and respected me as a serious female buyer that I purchased car on same day I came in - which I was really only going in to look. He displayed sincere interest and professionalis female buyer that I purchased car on same day I came in - which I was really only going in to look. He displayed sincere interest and professionalism from start to finish. Excellent service from everyone, Joseph, Robert, Rudy, and of course the finance boss who makes all things happen. More

The service department is very helpful. The frontline team was courteous but Bentley and Marcus made this experience seamless! Bentley checked me in and let me know how things would be done The frontline team was courteous but Bentley and Marcus made this experience seamless! Bentley checked me in and let me know how things would be done then afterwards Marcus gave me details of what was actually done to my car. They took care of me without hesitation and for this reason I’ll keep coming back. More

Everyone was courteous and friendly. Dealership was clean. The waiting are had a very nice coffee offers. Dealership was clean. The waiting are had a very nice coffee offers. More

Device department got me in early. Thank you! Much quicker than the last I came in. Thank you! Much quicker than the last I came in. More

Very friendly and courteous. I was and out in less than an hour! Thank you! I was and out in less than an hour! Thank you! More

Absolutely, the worst dealership service department that I have dealt in the 30 years I have owned vehicle. It has taken nearly 3 years to get our automatic windshield wipers to be fixed. Additionally, a I have dealt in the 30 years I have owned vehicle. It has taken nearly 3 years to get our automatic windshield wipers to be fixed. Additionally, an obviously incorrect colored part was put on our front bumper during a repair. This error took almost a year to resolve as there was no sense of urgency by all people within the department to correct the error. We would go multiple months and multiple request for updates with no response. Promises on completion were almost always broken/ unfulfilled. Parts were left off after maint. For example- during the final repair of the front bumber, the license plate holder was left in the passenger floorboard; after the first attempt to repair windshield wipers pieces of the cover around mirror were left off; after the first oil change/service, the intake duct to the air filter was not screwed back attached to the front compartment of the engine. Finally, we called five times to schedule an appointment and no one would call us back. We had to physically go in to schedule. More

Gilbert is very helpful and makes everything easy to deal with. Thank you for your help! with. Thank you for your help! More

best service team in SA. i’ve heard horror stories about other dealership’s service departments. so grateful to have discovered this one. thanks so much for all that y’all i’ve heard horror stories about other dealership’s service departments. so grateful to have discovered this one. thanks so much for all that y’all do. More

Great and fast service! Friendly staff and a beautiful waiting area! My car was returned to me quickly and with no hassle! Friendly staff and a beautiful waiting area! My car was returned to me quickly and with no hassle! More

The technician figured out the problem quickly and had me back on my way in a short amount of time! Couldn’t be happier! back on my way in a short amount of time! Couldn’t be happier! More