Red McCombs Hyundai - Service Center

I was very pleased with services And very pleased I had a loaner car until NY vehicle was service thank you loaner car until NY vehicle was service thank you More

Communication between customer and advisor was excellent. Clean , comfortable waiting area. Did not try to push unwanted/ unneeded service. I will use them again. Clean , comfortable waiting area. Did not try to push unwanted/ unneeded service. I will use them again. More

Assigned mechanic was knowledgeable and had great attention to detail. Thanks for everything, I appreciate it. attention to detail. Thanks for everything, I appreciate it. More

Quick and courteous service. Willing to put in the extra time to ensure the customer is satisfied. Willing to put in the extra time to ensure the customer is satisfied. More

Very customer service orient, and Friendly. Overall service was very good . I will use them again. Overall service was very good . I will use them again. More

Great and quick service. Stayed in communication with me the whole time. Victor is great! Stayed in communication with me the whole time. Victor is great! More

They didn’t honor the price given to me. Angelica from front desk was rude. Angelica from front desk was rude. More

Got me waiting there for almost 4 hrs to end up saying they need to wait for Hyundai response, they told me they were going to call afterwards and have not received a call since then they need to wait for Hyundai response, they told me they were going to call afterwards and have not received a call since then More

I brought my Hyundai in for service yesterday at 8 AM and was told it would only take a couple of hours. However, I did not receive any updates throughout the day. I had to call the dealership multiple times was told it would only take a couple of hours. However, I did not receive any updates throughout the day. I had to call the dealership multiple times (5–6 calls) just to get any information, and even then, no one clearly communicated with me about the status of my car. By 3–4 PM, after waiting the entire day, I was finally told that the problem was fixed. However, when I arrived to pick up my car, I discovered that the issue had not been resolved. At that point, I was given a loaner vehicle instead. This lack of communication, the excessive wait time, and the failure to resolve the problem the first time are very frustrating. As a customer, I expect timely updates, clear explanations, and that promised repairs are actually completed before being told the car is ready. This experience left me feeling ignored and poorly treated. I hope the dealership takes this feedback seriously and improves the way it communicates with and supports customers in the future. More

I bought a 2025 Palisade Calligraphy and was so pleased with the dealership that we purchased a new Tucson a couple of months later with the dealership that we purchased a new Tucson a couple of months later More