Redding Subaru

I bought a Honda CRV from this dealership, upon trading it in about a year and a half after I had bought it I was told it had previously been in an accident. Redding Subaru does not use a Carfax. They use it in about a year and a half after I had bought it I was told it had previously been in an accident. Redding Subaru does not use a Carfax. They use a different company that somehow did not show this vehicle was in an accident. I took a huge loss trading in this vehicle not to mention that this dealership put my family and my children at risk by selling me a car that was previously in an accident. When I went to this dealership to purchase the CRV I was eight months pregnant and also had a two year old. After informing the owner of what had happened he sent me a check for $2000 and told me if I ever wanted to trade in the new car I bought he promised he would make things right. Me being the person that I am decided to give them another chance and went back to see if he would stay true to his word and make things right. Instead he said there was nothing they could do because I was to far upside down. The whole reason I was upside down is because they lied to get a car sale. They really think $2000 is worth jeopardizing my family???? I recommend you Take the drive up to Medford where at least you are dealing with honest people. They could have had a lifelong customer... More

best dealership in town This is our fourth 'Subaru with this dealership and as far as I am concerned there is no reason to shop any where else (this makes 7 Subaru's all toge This is our fourth 'Subaru with this dealership and as far as I am concerned there is no reason to shop any where else (this makes 7 Subaru's all together). Everyone there is always friendly and very helpful, the service dept. has always treated me with a lot of respect, the salesman who sold us our new one was very knowledgeable and helpful. Thank you all, keep up the good work. Manuel & Carolyn Ortiz Cassel, Ca. More

best dealer Everyone is always so friendly and I felt the dealership wanted my business and was willing to deal with me. My sales person was great. Everyone is always so friendly and I felt the dealership wanted my business and was willing to deal with me. My sales person was great. More

Excellent customer service! The service department was professional, courteous, knowledgeable and accommodating. My vehicle was allowed to stay the night as it was not convenien The service department was professional, courteous, knowledgeable and accommodating. My vehicle was allowed to stay the night as it was not convenient for me to return prior to closing. More

Great car, excellent price and service Bought a loaded 2018 Subaru Outback for an excellent price. Dealership is clean and inviting. Service is great. Highly recommend them for new or used Bought a loaded 2018 Subaru Outback for an excellent price. Dealership is clean and inviting. Service is great. Highly recommend them for new or used vehicles.. More

4th Subaru we have had. Great place to get your new car. No pressure salesperson when shopping for a car. Service personal are helpful and the service work is done on time. I Great place to get your new car. No pressure salesperson when shopping for a car. Service personal are helpful and the service work is done on time. I am a retired mechanic and Iam very happy with Redding Subaru. More

Great service experience This is one of the best dealerships that I have ever dealt with! The sales person that I dealt with when I purchased the car was just great! This is one of the best dealerships that I have ever dealt with! The sales person that I dealt with when I purchased the car was just great! More

Wonderful Service I have taken my Subaru in for oil changes and the staff are always super helpful & kind. The work happens quickly and I get back on the road in a pret I have taken my Subaru in for oil changes and the staff are always super helpful & kind. The work happens quickly and I get back on the road in a pretty short amount of time. Thanks Redding Subaru! More

Great buying experience, impressive dealership Went to Redding Subaru on a whim, while we waited for glasses to be made. WHAT A SURPRISE! Great friendly no pressure staff, cold water bottles were Went to Redding Subaru on a whim, while we waited for glasses to be made. WHAT A SURPRISE! Great friendly no pressure staff, cold water bottles were given to us, and they were not offended when I told them my specific vehicle and that we would probably just leave if they didn’t have it. We would not look at my 2nd choice, if they didn’t have my first choice. Haven’t bought a brand-new car in 25 years. Have been wanting a Subaru for a long time. I had checked Chico and Sacramento dealers for the specific model I wanted. It was not available locally and a Sacramento dealer called me back and it seemed it would be an ONLINE buying experience. NOT! Since our purchase at Redding Subaru, we’ve decided we want a cargo carrier. I called the local dealer and was told they did not have them on display but would be happy to unbox them so we could compare the 2 sizes. We are still breaking the car in, but I suspect we’ll go back to Redding Subaru to look at the cargo carrier. I have one n that negative that you’ll read in the review. I specifically explained the car I wanted. The salesman said let me pull it around. Shock, since I couldn’t find what I wanted anywhere else. I wanted a Cinnamon Brown Pearl, with Java Brown interior Outback. While we looked at it, the salesman pulled around a red (2nd choice) and a Pearl Blue, husbands’ choice to compare the three. I settled on the Cinnamon Brown Pearl and then we went for a drive with the salesman, which was our choice. He explained all the safety features and took us on the freeway. I originally wanted the larger motor; we saw that the power of the 2.5L would meet our needs. But the price, other than my husbands Chevy dully we had never spent that much on a car. It was more than our first house. After much discussion, I picked the Cinnamon Brown Pearl Limited Outback. We were given a tour of the dealership, parts, waiting area and a display of the cargo carriers and other accessories. We then met with the financing guy. He had me at hello, since he was a southern boy, complete with the accent! He was really nice; financing was a breeze. The office itself was interesting as there were guitars on the wall, he indicated that his office mate handmakes guitars. We were presented with a freshly washed, windows cleaned inside and out, and rubber mats in the front and back seat. The carpeted mats were placed in the back. I was shown how to open the hatch hands free. The car was filled up and I was given 2 key fobs. Oh my, it wasn’t until I pulled in my garage that I realized there was no key. I hadn’t realized it was keyless until I got home! OK, I’m old and still dealing with not having a key. We kept our 10-year-old car and now I find myself worrying about shopping carts every place I go. While talking with the salesman I mentioned that we planned to get a motorhome and travel. Imagine my surprise when I read in the Subaru book that the car can’t be towed. Since, I mentioned it, I feel like I should have been told, our plan was to tow our car when we traveled. Now, we will have to buy a car trailer, which will increase our insurance and fuel costs. I still love my new Subaru Outback and I know if we had known and bought a towable car I may have lived with it, but I would still want a Subaru for the safety features alone! More

Best car buying experience! We have never special ordered a car before. The process was very smooth and everyone at the dealership was very helpful. There was a great feeling o We have never special ordered a car before. The process was very smooth and everyone at the dealership was very helpful. There was a great feeling of welcoming as we crossed over to be part of the Subaru family. More