Reed Nissan Clermont

We spoke with Javier the day before coming to the establishment. Communicated our parameters for what cars we were looking for. Showed up and one of the cars was not even at that particular dealershi establishment. Communicated our parameters for what cars we were looking for. Showed up and one of the cars was not even at that particular dealership and neither was Javier. Over the phone we asked about fees and was told the ones listed were what they are and that he could not provide us with an out-the-door price without us visiting the showroom. He told us we needed to come in. We should have known. Once we were there they added on an extra fee of almost &2,500 for a used $13k car to add a pulse brake light and paint protection. It made no sense to add paint protection over a scratched/paint chipped body we were buying for our 16 year old son’s first car. Why would you put protection over a 7 year old car that is chipped and scratched. They were awful to deal with and we just ended up walking out. We will never return. Dishonest and felt like I was being taken advantage of. Do not waste your time. More

The worst experience ever, I went with pre approved credit and they run my credit 7 times without consulting me and when I ask why? They treated me like I’m stupid or something even that I have the inq credit and they run my credit 7 times without consulting me and when I ask why? They treated me like I’m stupid or something even that I have the inquiry’s on my report on my phone, they have to be honest and treat people with respect, More

This dealership is dishonest and using salesman tactics the picture that was presented on AutoTrader was incomplete I wasted my time driving to the dealership only to find out that the only pictures they p the picture that was presented on AutoTrader was incomplete I wasted my time driving to the dealership only to find out that the only pictures they posted was the front and the side they didn't post the other sides of the picture of the van second I told the salesman that I was looking for a company vehicle and I did not want to use my personal credit and they ran my personal credit anyway I'm not sure how they got my social security because I did not provide them my social security to run my credit More

Went in for service and was greeted quickly by Jose. The overall experience was good. The overall experience was good. More

Hasna helped me in purchasing my two (2) vehicles. She was amazing, professional through the entire process. She got to meet my family etc.I will recommend Hasna to any buyer at Reed Nissan of Clermo She was amazing, professional through the entire process. She got to meet my family etc.I will recommend Hasna to any buyer at Reed Nissan of Clermont. More

Hasna has been a very good asset here at Reed Nissan. She sold me two (2 ) vehicles. I had a great time through out the process. I will recommend Hasna to any buyer. She sold me two (2 ) vehicles. I had a great time through out the process. I will recommend Hasna to any buyer. More

Forget about the excitement of purchasing/leasing a new car. Forget about the initial "wow" factor. New car smell? We love it. But it fades. Think about the bigger picture.1,311 miles into my lease, I need car. Forget about the initial "wow" factor. New car smell? We love it. But it fades. Think about the bigger picture.1,311 miles into my lease, I needed a wheel alignment. Just over 12,000 miles into the lease, I needed another one. The picture is what my front passenger tire looked like at this point. After the second one, I left the dealership (picked it up after work when service department was closed / stopped taking customers for the day) and noticed my steering wheel was sitting off center. Mind you, I had the wheel alignment done after I had to pay $300 out of my own pocket for tires. I took the car back and the Service advisor I spoke with told me they'd have to perform ANOTHER wheel alignment. That makes 3. Their answer to the answer to my problem? - I either hit a pothole or hit a curb (I have not). I've been driving for 16 years... Never had issues like this. Clearly, something is wrong with the vehicle. THREE wheel alignments over the span of 18 months? Needless to say, they just weren't helpful, gave generic answers, and.... surprise, surprise - did not do right by the customer. Side note, I originally went to this dealership to look at cars and they were beyond terrible. Ended up leasing it elsewhere. The only reason I've gone to Reed in Clermont is because I can walk to the dealership from where I live. All about convenience, right? They're terrible. Stay away from this dealership and stay away from Nissan at all costs. Overpriced, poorly manufactured, undependable. Side note, separate from the 2 times I've gotten wheel alignments done by them, there were 2 other times I've gone there and wasted my time because they couldn't service me. First time they told me the wheel alignment machine was down and they would give me a call once it was working again. I called xx and went back VERY shortly after I left.. Machine was working and they didn't contact me. Second time I was turned away, I waited at the dealership for an hour and a half before they basically told me hey, we're too backed up, can't get to the car today. "You didn't have an appointment" doesn't apply here. I called for one and one of the service advisors told me they don't necessarily operate around appointments. Bring the car in, you might have to wait but we'll take care of it was the response I was given. More

I took my car in for a tune up and oil change last Wednesday My check engine light came on and my engine shook like crazy on the way home from dealer ship. I looked under the hood, my engine cover Wednesday My check engine light came on and my engine shook like crazy on the way home from dealer ship. I looked under the hood, my engine cover was replaced with some other car engine cover. My serpentine belt was off centered on the alternator. Car was not doing that before taking it in for the tune up and oil change. will not purchase Nissan from that Nissan dealer ship because of service dept. More

Had a great experience buying our new Nissan. Staff was all courteous and friendly and worked with us to get a great deal. Our salesperson was Hasnae and we enjoyed dealing with her. She was prof Staff was all courteous and friendly and worked with us to get a great deal. Our salesperson was Hasnae and we enjoyed dealing with her. She was professional, knowledgeable, fun and very helpful with all our needs. Thank you to everyone who made our purchase such a success and we will recommend to anyone who we know that is looking to purchase a vehicle! More

Hasnae was exceptional and knowledgeable about their Nissan product. She was intelligent and showed genuine interest in helping us choose the best vehicle as well as worked with our budget and need. The Nissan product. She was intelligent and showed genuine interest in helping us choose the best vehicle as well as worked with our budget and need. The whole team exhibited professionalism as we went through the process that lead to us driving off the lot in a brand new 2024 Nissan Sentra! If you're looking to buy a Nissan, Reed Nissan is highly recommend. See Hasnae who was absolutely wonderful. 5 stars to her and 5 stars to that team! More