809 Reviews of Regal Chevrolet - Service Center
My service experience Regal service center is where I always go for my vehicle services and ask for Lisa Guthrie. Lisa always goes above and beyond to give great customer s Regal service center is where I always go for my vehicle services and ask for Lisa Guthrie. Lisa always goes above and beyond to give great customer service for me and my family members. I am a satisfied customer. Thank you Regal and thank you Lisa Guthrie. More
Oil change and tire rotation All employees encountered were very friendly and courteous...I called to make an appointment and Regal was able to accommodate me on the same day. All employees encountered were very friendly and courteous...I called to make an appointment and Regal was able to accommodate me on the same day. The service rep could have been a bit more accurate on the wait time(it was suggested it would take about 45 minutes and it took 90 minutes) but I brought a book and the time went fairly quickly. More
Bad service Have tsmrn my car here since I bought it there and the last two trips to get service done was very disappointing.they broke a peice of plastic on the Have tsmrn my car here since I bought it there and the last two trips to get service done was very disappointing.they broke a peice of plastic on the front of the car and unplugged the windshield washer fluid .this time the check engine light is on car I'd acting weird and smells like its getting hot which it wasnt doing befor it was serviced for a oil change and the windshield washer fluid is unplugged again .I tryed calling service manager with no answer or retun call . More
Corvette Transmission Flush Scheduled service for a known transmission issue for vehicle - Service helped schedule a drop off time & kept in contact with my during the entire pro Scheduled service for a known transmission issue for vehicle - Service helped schedule a drop off time & kept in contact with my during the entire process. Car is running smooth More
Great Nice friendly personnel, parts I ordered were there and installed at the same time as my oil change and rotation of tires. Was offered free wash and v Nice friendly personnel, parts I ordered were there and installed at the same time as my oil change and rotation of tires. Was offered free wash and vacuum which I accepted and greatly appreciated. More
Procrastinated and didn’t feel like priority Still waiting on a follow up a week later to discuss damages that weren’t taken care of from the body shop, repairs were included in the estimate but Still waiting on a follow up a week later to discuss damages that weren’t taken care of from the body shop, repairs were included in the estimate but weren’t taken care of as a body shop that I selected I expect in service that corresponded with the insurance company in a correctly manner , I addressed some damages when I brought the car there and when I checked up on the car and the damages that I address both Times were not addressed or fixed which is very unsatisfying due to that I reminded the rep multiple times More
Service Great job in timely mannor,they explained the problem,needed to order parts,parts arrived the next day and was installed and cleaned my truck,very hap Great job in timely mannor,they explained the problem,needed to order parts,parts arrived the next day and was installed and cleaned my truck,very happy with all aspects of my service visit More
Best of the Best Each and every time Regal goes above and beyond to take care of me and my car. Ride and pick up from work when servicing my car, it's always washed an Each and every time Regal goes above and beyond to take care of me and my car. Ride and pick up from work when servicing my car, it's always washed and ready to go. Regal is the difference between good and great! More
Service advisor Lisa is the best Lisa knows me and my car so well. Always friendly, patient and efficient. She goes the extra mile to make sure I'm happy and my car is safe. Lisa knows me and my car so well. Always friendly, patient and efficient. She goes the extra mile to make sure I'm happy and my car is safe. More
Caring Service I have always been treated with courtesy and consideration. The service department is excellent. I feel comfortable while waiting there. They provi I have always been treated with courtesy and consideration. The service department is excellent. I feel comfortable while waiting there. They provide a nice lounge. More