Reineke Ford of Lima - Service Center

Dealer service scheduler (Jaylun) was very kind and helpful in getting my F150 in for service and master cylinder recall. 5 stars for him. Also very understanding in getting problem resolved after pick helpful in getting my F150 in for service and master cylinder recall. 5 stars for him. Also very understanding in getting problem resolved after pickup. Technician broke the brake switch doing the master cylinder replacement. Switch was replaced as expected. After I picked the truck up I was going down the highway with the cruise control set. Came up on slow traffic and hit the brakes to slow down and found the cruise control would not cancel. Had to shut it off manually. Little dicey for a minute. Took the truck back to dealership and found technician didn’t calibrate the switch after replacement. Serious safety error on his behalf. 1 star for technician. More

Nice waiting area. Was told recall would be done in July. Didn’t happen until August. Is done now. So far so good. Was told recall would be done in July. Didn’t happen until August. Is done now. So far so good. More

Prompt friendly knowledgeable advisors who went the extra mile for me today answered all questions and got my service done quickly mile for me today answered all questions and got my service done quickly More

Excellent service department. Fortunate to get same day service. Peasant comfortable waiting area. Nice place. Fortunate to get same day service. Peasant comfortable waiting area. Nice place. More

The first time I used them for an oil change & tire rotation. Just moved back to the area. They did a good job! rotation. Just moved back to the area. They did a good job! More

Great service. Friendly people. Car was done even before my appointment. I dropped car off early. Friendly people. Car was done even before my appointment. I dropped car off early. More

They try to get you in and out as quick as possible in the service area the service area More

One of the fastest oil changes I have ever got, just a little to pricey. little to pricey. More

They have a top notch service department kind and courteous. And I would refer them to anyone. courteous. And I would refer them to anyone. More

Great service to Reineke Ford and the team at Ford Motor Company for their service and the work that they do Company for their service and the work that they do More