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Reiselman Ford - Service Center

Dickson, TN

4.5
71 Reviews

71 Reviews of Reiselman Ford - Service Center

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September 26, 2024

Excellent service department. Went in for an oil change. They found multiple other things to be addressed at a future date. I been dealing with ford dealer for more years. T More

by djbarnes1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Reiselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Tashie, James Stephens
September 25, 2024

Great people and very professional! Grounds are well kept as well as the restrooms!! I would recommend this dealership to anyone who needs a vehicle! More

by Big Willie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
September 25, 2024

I needed a mobile technician to reprogram my blank PCM. . They scheduled the technician for Monday, he arrived early with an assistant, reprogrammed PCM, verified all was good, and fee was very reasonable More

by garyhill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry
September 24, 2024

Prompt & friendly people in service & parts departments. Service has Improved since adding a Quick Lane More

by screamingabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Winter, April Hunter
September 19, 2024

It went great. My experience with April was very helpful, educational, and knowledgeable about the services provided! More

by Madisonmilton09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April
Sep 24, 2024 -

Reiselman Ford responded

Thank you Madison, we appreciate you choosing us to do business with.

September 13, 2024

Great people-always get my truck taken care of and up to date on anything it may need! More

by ishi330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service people
Sep 24, 2024 -

Reiselman Ford responded

Thank you for always working with us. Your loyalty is why we are in business.

August 05, 2024

They were polite and respectful and very helpful. They explained everything to me so I would understand what was wrong with my car. I would recommend them to anyone who needs work on their vehicles More

by sherrisobers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Reiselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Tashie, James Stephens
July 29, 2024

They are very good at providing the service described to us in a timely manner. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Tashie
July 18, 2024

I was completely satisfied with the service. The waiting area was very nice and clea. The waiting time was perfect. Thank you. More

by francescothern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Reiselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Tashie, James Stephens
July 08, 2024

Except service, polite and pleasant woman handled all details and paperwork promptly and correctly. Back room service personnel delivered desired results More

by micktierney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reception and back room hrlp
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5
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