Reliable Chevrolet - NM - Service Center
Albuquerque, NM
924 Reviews of Reliable Chevrolet - NM - Service Center
I am very satisfied with the service I received every single time I go there. single time I go there. More
The dealer ship resolved my issue in a timely manner and will continue to bring my vehicle there in the future will continue to bring my vehicle there in the future More
Every thing was done right and taken care of the first time nice people too time nice people too More
Vehicle sat for 2 1/2 months with no updates or communication initiated. It was evident that the Service Manager the Service Advisor, and Vehicle Technician don’t communicate regularly. It was I communication initiated. It was evident that the Service Manager the Service Advisor, and Vehicle Technician don’t communicate regularly. It was I who would initiate a call to ask for an update, each time a different service advisor would tell me “I will find out that information and call you right back.” Not one single callback beginning in June when Jacob Ortega resigned his position at your service center. Mr Ortega was the Service Advisor that was in charge of my vehicle. Recently Acting Service Director Gregory reached out and finally called me Thank you Gregory. More
I took my truck in for a tire rotation. After waiting for one hour, I went to ask Aaron for a progress report. He said they were having an issue with their air compressor and it would be re After waiting for one hour, I went to ask Aaron for a progress report. He said they were having an issue with their air compressor and it would be ready in 5 minutes. 15 minutes later, he came to tell me it was ready. An hour and 15 minutes for a tire rotation is not acceptable. Also, the next day I got a call from a woman who said she was the service manager. She apologized for it taking so long and offered me a free oil change, but I was just passing through, so I could not accept. She also asked me not to fill out any other requests for surveys that I might get. More
I’ve completed a survey. However, it was a pleasure working with Marcos Solano. This was my first time visiting your business and I will return because of the professionals However, it was a pleasure working with Marcos Solano. This was my first time visiting your business and I will return because of the professionals in your employee. More