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Reliable Chevrolet - NM - Service Center

Albuquerque, NM

4.2
925 Reviews

925 Reviews of Reliable Chevrolet - NM - Service Center

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July 31, 2024

Good service but parts are very pricey. Dealership building and facilities are exceptional. Friendly service personnel. More

by SUTTONW505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
July 31, 2024

The staff is professional and courteous. The service department is clean and orderly and I trust them to keep my Chevy in top condition. More

by DMEN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katarina Robertson
July 31, 2024

They seem the be a bit unorganized, didn't get Lyft/uber ordered right away. More

by sanchez.terina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oliver Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Orosco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Reliable Chevrolet - NM responded

We apologize for the inconvenience with the Lyft/Uber arrangement. For further assistance and to discuss ways we can improve, please contact Patricia Charles, our Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826. We appreciate your patience and feedback.

July 30, 2024

Aaron helped me a lot! All my concerns were addressed in a kind and professional way and my car was well taken care of. More

by MIKAYLIEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Storz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tierra Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Duron
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2024

Great customer service from the minute I arrived to the minute I left. The agent who helped me was very informative and helpful. Thank you for the great service More

by JACKIE_MAESTAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2024

Everyone was very helpful and courteous. My car was completed when promised and will definitely return for future service. More

by OTHROGMO7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mele
July 30, 2024

The service manager Ryan was very friendly and helpful. We used a military discount that he suggested. All around great service in great time. They had to order a part from Denver and it was delivered and More

by PBANKS7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. Ryan
July 30, 2024

Dealership is clean and inviting and all team members were nice, accommodating and informative. Waiting room was comfortable. More

by ANNTENUCCILT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t recall the name of the service person that helped me but I would give him 5 stars
July 28, 2024

Marcos was so charming and helpful. Took amazing care of me and my Impala. Highly recommend this dealership and service department. Very professional and timely. Got me in virtually in More

by Rockanejel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos - Service Department
July 28, 2024

Great customer service! Service Tech Aaron was very helpful through the whole work process. Great communication! More

by carolinablue1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
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