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Reliable Chevrolet - NM - Service Center

Albuquerque, NM

4.2
926 Reviews
Call Service Center (505) 216-2993

926 Reviews of Reliable Chevrolet - NM - Service Center

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July 25, 2024

Very nice, very helpful and have always had a good experience at this dealership! Keep up the good work. More

by Andrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 24, 2024

Customer service was prompt, and courteous. Marcos was informative. Vehicle service time was on time. More

by J_GONZALES8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos
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Jul 30, 2024 -

Reliable Chevrolet - NM responded

Thank you for your review! We're delighted to hear that you received prompt and courteous customer service. We appreciate your feedback and look forward to serving you again in the future!

July 24, 2024

So great. Had a good experience. Thank you for quick service with my vehicle. Aaron was great. More

by MCCRAY10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron in Service.
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July 24, 2024

They greeted as I entered the service department. I waited on my vehicle to be serviced and they completed my oil change & I was out in an hour. Great service. More

by MCCOY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron williams
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Jul 30, 2024 -

Reliable Chevrolet - NM responded

Thank you for sharing your experience! We're glad to hear that our team greeted you promptly and completed your oil change efficiently. Providing great service in a timely manner is our goal, and we're pleased that we met your expectations.

July 24, 2024

Service got me out within, the estimated wait time of 2 hours.it was grate More

by RUBE.NM66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Crowder
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Jul 24, 2024 -

Reliable Chevrolet - NM responded

Thank you so much for taking the time to leave a 5-star review! We're thrilled to hear that our service department was able to get you in and out within the estimated wait time. We strive to provide efficient and timely service, and your feedback lets us know we're on the right track.

July 23, 2024

Service Tech failed to check on availability of parts. Wasted trip to ABQ drive 3 hours. More

by ASHIRLESON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
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Jul 29, 2024 -

Reliable Chevrolet - NM responded

We sincerely apologize for the inconvenience caused by the service technician not checking on parts availability before your appointment. We understand the frustration of making a long trip only to find out the necessary parts are not in stock. At Reliable Chevrolet, we strive to provide efficient and transparent service. To rectify this situation and discuss how we can better serve you in the future, please contact Patricia Charles, our Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826 at your earliest convenience.

July 23, 2024

We (my wife and I), are very fortunate to get the "Great Service" that we always get at Reliable Chevrolet in Albuquerque N.M., thank you Katrina and Don Poling the Service Director. Albert and More

by pistolero1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Marsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 23, 2024

Excellent service for my 2024 Colorado. Warranty work was done quickly and precisely. Service crew was great! More

by Kent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tierra Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike in Service Department
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July 21, 2024

Brought truck in for oil change. Service was quick, the shop was clean and the technicians were helpful More

by STEVEABAIRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kat
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Jul 26, 2024 -

Reliable Chevrolet - NM responded

Thank you for your review! We're pleased to hear that your service experience was quick and efficient. We appreciate your feedback and look forward to serving you again at Reliable Chevrolet NM.

July 21, 2024

nothing to say at this time. I will see after i drive my car for a little bit More

by mstaley3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
none
Report | Print
Jul 26, 2024 -

Reliable Chevrolet - NM responded

Thank you for sharing your initial thoughts! We hope you enjoy driving your new car. If you have any feedback or need assistance after you've had some time with it, please don't hesitate to reach out. We're here to help and ensure you have a great experience with Reliable Chevrolet NM. Safe travels!

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