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Reliable Chevrolet - NM - Service Center

Albuquerque, NM

4.2
926 Reviews
Call Service Center (505) 216-2993

926 Reviews of Reliable Chevrolet - NM - Service Center

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June 18, 2024

Your staff was very helpful very polite and very knowledgeable about what they were doing to the vehicle and how long it was gonna take. I wanna make sure I come back again for services. More

by JUSTIN.ROMERO85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darien Greenidge
Report | Print
Jun 20, 2024 -

Reliable Chevrolet - NM responded

Thank you for taking the time to share your positive experience at Reliable Chevrolet NM! We're thrilled to hear that our staff was helpful, polite, and knowledgeable. At Reliable Chevrolet, we prioritize customer service and ensuring a smooth service experience for all our customers.

June 17, 2024

I am never able to speak with my advisor and he never calls me back. More

by manda1
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan
Report | Print
June 17, 2024

Great staff and service manager was very helpful, honest, and fair. They were able to get my vehicle in quickly. More

by GSTRICK491
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Pierce
Report | Print
Jun 20, 2024 -

Reliable Chevrolet - NM responded

Thank you for taking the time to share your positive experience at Reliable Chevrolet NM! We're thrilled to hear that our staff and service manager were helpful, honest, fair, and able to get your vehicle in quickly. That's exactly what we strive for! Thank you for choosing Reliable Chevrolet!

June 17, 2024

Aaron went above and beyond to ensure I was a happy customer. Best experience I’ve had taking my car to mechanic. More

by SANJENNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Report | Print
Jun 19, 2024 -

Reliable Chevrolet - NM responded

Thank you for taking the time to share your fantastic experience at Reliable Chevrolet NM! We're thrilled to hear that Aaron provided exceptional service and made your visit the best you've ever had at a mechanic. That's high praise, and we truly appreciate it! Thank you again for choosing Reliable Chevrolet.

June 17, 2024

Customer service was great and responsive time in getting my vehicle back. Thank you for helping me keep my car running especially with how expensive vehicles are nowadays. Let’s Go Brandon!!!! More

by rayleen.valencia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember their names
Report | Print
June 16, 2024

Dealership service was poor waited over 4 hours to get my vehicle and was skipped waiting in finance several times. I would not get my next vehicle here. The sales man forgot to provide me with my temporary More

by jamesdvalencia85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron Valenzuela
3.0
This rating includes all reviews, with more weight given to recent reviews.
Osman Bahadiri
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2024 -

Reliable Chevrolet - NM responded

Thank you for contacting Reliable Chevrolet NM regarding your recent service experience. We sincerely apologize for the extensive wait time you encountered during your visit and the frustration caused by the missing temporary license. To investigate this matter further and ensure a positive experience in the future, we would like to connect you with Patricia Charles, our Customer Relations Representative. Patricia can be reached directly at pcharles@vtaig.com or 505-338-5826. We value your business and hope to demonstrate our commitment to exceptional service in the future.

June 16, 2024

Fast and friendly service! I had showed up the day before to make an appointment, fearing it would take a while, but was advised that one wasn’t needed. The following day I sho More

by STEVEN.GARCIA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew, service department
Report | Print
Jun 19, 2024 -

Reliable Chevrolet - NM responded

Thank you for taking the time to share your positive experience at Reliable Chevrolet NM! We're thrilled to hear that you received fast, friendly service during your recent visit for an oil change and tire rotation. We're glad Andrew, the service advisor, was able to efficiently handle your request and get you back on the road quickly. At Reliable Chevrolet, we value your time and appreciate your business!

June 16, 2024

Staff was very helpful and did a good job serving my vehicle. Good customer service! More

by John Lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Williams
Report | Print
Jun 19, 2024 -

Reliable Chevrolet - NM responded

Thank you for taking the time to share your positive experience at Reliable Chevrolet NM! We're thrilled to hear that our staff was helpful, performed a good job servicing your vehicle, and provided good customer service overall. At Reliable Chevrolet, we strive to ensure a positive and efficient experience for all our customers. We appreciate you recognizing our team's efforts!

June 16, 2024

I had trouble w/one svc tech, but Don Poling graciously corrected the person and got my vehicle repaired More

by mastermechanic497
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Poling
Report | Print
Jun 19, 2024 -

Reliable Chevrolet - NM responded

Thank you for taking the time to share your experience at Reliable Chevrolet NM. We sincerely apologize that you encountered difficulties with a service technician. We appreciate you bringing this to our attention, but are glad the problem fixed. At Reliable Chevrolet, we strive to provide exceptional service to all our customers!

June 16, 2024

Took over a month to fix my car, didn’t do an oil change like they said it “needed”. Was probably the most frustrating experience ever, but they did what they could to help. More

by ANALICIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan
Report | Print
Jun 21, 2024 -

Reliable Chevrolet - NM responded

Thank you for contacting Reliable Chevrolet NM regarding your recent service experience. We sincerely apologize for the frustration and extended timeframe it took to repair your vehicle. To discuss your situation further and ensure a positive experience in the future, we would like to connect you with Patricia Charles, our Customer Relations Representative. Patricia can be reached directly at pcharles@vtaig.com or 505-338-5826. We value your business and hope to demonstrate our commitment to exceptional service in the future.

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