I found this dealership by chance on the internet after I had called 3 other GMC dealers, that each gave me a different money down quotes/monthly payments. Rudy Knobloch answered the phone the first time I called Reynolds, and was patient while I explained my challenges with the other dealerships and my unease about being mislead. From the beginning he guaranteed me that he would clearly outline what Reynolds had to offer in writing. Within 15min after we spoke Rudy did just that, and gave us 5 payment options to choose from. He also had the exact model and color I wanted, graciously reserving our vehicle while I fine tuned the formalities of the deal. Rudy asked me to call before we came, and when we arrived everything was set. My car was parked, cleaned, and beautiful. Our total time from the time we arrived until all the paperwork was complete was 20min(including bathroom breaks for my 4 year old)...before I knew it we where in my new car, and Rudy was explaining all the bells and whistles. I have bought many cars (10), and Rudy Knobloch, and the Reynolds team gave me the BEST car buying experience of my life. I've been on such a high, I can't wait to buy another car from Rudy again. I will definitely refer Rudy, to my friends, and family. Thank you again Rudy for all of your help!!

Was this review helpful to you?    Yes | No Thank you

I surprised my wife by arranging for her to get a new car while I was out of town and the team at Reynolds and especially Rudy were great to work with to get it set up. But my wife was even more impressed with her experience and how they took care of her when she went into get the car. Easiest car buying experience we have ever had. I will go back there every time!

Was this review helpful to you?    Yes | No Thank you

Rudy was very professional and knowledgeable about the Buick Enclave. This was my first American car after owning several Japanese and German models for over 2 decades. The entire process was pain free with no haggling or fussing. He showed me the invoice and markup, obtained the vehicle quickly, and credit approval was lightening fast! It was a pleasure working with him and I plan to refer more of my friends and clients to his dealership. I highly recommend his service. It feels great to buy American, especially in this recovering economy when price and fuel matter the most.

Was this review helpful to you?    Yes | No Thank you

OH EM GEEEE is all I have to say! I was having an issue with my steering and I went to Pep Boys, and they said nothing is wrong.. umm excuse me, my steering wheel wont turn!! so I was referred to the dealer, unfortunately (or actually fortunately) they were going under new management and they referred me to Reynolds Buick (btw I have a Chevy) well in any case, Dorian greeted me, with a smile and a personality to make my day! I work in Customer Service, in fact im a Supervisor I have never received great service from mechanics especially the dealers!! sooo I was happy about this first impression not only that he kept me updated along the way. He fixed the problem, great price and assured me he would have it ready for me if not that day (Friday morning) then by Saturday... which it was... I have to say I don't have a Buick but Im def going back for my maintenance on Black Beauty (my car) Thank you Dorian, I was sooo stressed about my car, I expected it to be more of a hassle since I was having trouble with someone even helping me in the first place, and as soon as you got my baby, you took care of her! I truly appreciate your help and the great service you provided. Many Blessings sir!
-Mrs. Candelaria

Was this review helpful to you?    Yes | No Thank you

I've been completely satisfied with the all around service I received, so much so that I purchased 2 vehicles from Reynold's in the last sixteen years. I highly recommend this dealership to all.

Was this review helpful to you?    Yes | No Thank you

OUR EXPERIENCE WITH RUDY WAS EXCELLENT HE MADE US VERY COMFORTABLE HE EXPLAIN DIFFERENT DEALS WITH NO PRESSURE IN HIS PART WE ARE VERY HAPPY WITH THE WAY HE HANDLE HIMSELF.VERY PROFESSIONAL WE DEFINITELY WILL RECOMMEND RUDY AND THIS DEALERSHIP.


THANKS RUDY FOR YOUR GREAT WORK.


SINCERELY

HECTOR Rodriguez.

Was this review helpful to you?    Yes | No Thank you

I just wanted to let you know what a nice experience we had this past Sunday at Reynolds Buick. My partner and I came in to purchase a 2013 GMC Sierra extended cab truck and the three professionals who helped us made it an extremely easy and comfortable process. First, there was Lisa Lidle who amazed us by expediting the paper work process in such a quick and effortless fashion that we could hardly believe it when we compared it to the fiasco of buying our previous vehicle at another dealership. Her knowledgeable and confident attitude was very reassuring to us and we knew were in good hands and would be treated fairly. Then, Paul in finance walked us through all of our options and explained everything very clearly to us. Again, he was thorough and efficient with all of the paper work and we were confident we made the right decisions. Finally, Mr. Salter introduced us to our new vehicle and helped me to understand how everything operated. He even sat with me and helped me through the process of signing-up with On-Star. Overall, it was a terrific experience and we just wanted to let you know that these three are to be commended for providing excellent customer service.

Was this review helpful to you?    Yes | No Thank you

When I was looking for a truck I went online and was able to reach Reynolds an Marillana . She was a great help and worked very hard to get me the best deal and the best rate .. Thanks Reynolds

Was this review helpful to you?    Yes | No Thank you

Every time I come to have my 2500 HD TRUCK serviced I'm never disappointed. Dorian has always made sure to treat me, we'll like family.. Would never take my truck to be serviced anywhere else

Was this review helpful to you?    Yes | No Thank you

I am very happy with my car. Working with Rudy and Paul was great and I would recommend them both to anyone I know in the market for a new car.

Was this review helpful to you?    Yes | No Thank you