Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Richardson Buick GMC - Midland - Service Center
Midland, MI
126 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
126 Reviews of Richardson Buick GMC - Midland - Service Center
Sort by
March 07, 2025
Very clean dealership Professional friendly personnel Upfront explanation of charges Complimentary water and car wash My experience at Richardson could not have been better! personnel Upfront explanation of charges Complimentary water and car wash My experience at Richardson could not have been better! More
by Patricia
Employees Worked With
Matt Hockemeyer
April 08, 2024
Friendly, courteous sign in by Dawn at 8:00 am Saturday April 6. Work was done promptly, used reward points for payment. Departed around 9:10 am. April 6. Work was done promptly, used reward points for payment. Departed around 9:10 am. More
by Steve666
Employees Worked With
December 04, 2023
So far the people I have dealt with upon delivery of my new Yukon has been excellent. Today at the service department the service writer I worked with was excellent. new Yukon has been excellent. Today at the service department the service writer I worked with was excellent. More
by gelza
Employees Worked With
November 29, 2023
Good check in. Service was quick This was only an oil change Good bye No Service was quick This was only an oil change Good bye No More
by WATKINSDE
Verified CustomerNovember 26, 2023
Dawn was very professional, and curtoasy. Was quick and efficient in processing my problem. Thank you. Was quick and efficient in processing my problem. Thank you. More
by glgrigoras
November 25, 2023
I noticed an oil smell a day or two after service, so I decided to check the oil level. It was overfill yet again. This is the 6th time in the last 10 oil changes that it has been overfilled. I have made t decided to check the oil level. It was overfill yet again. This is the 6th time in the last 10 oil changes that it has been overfilled. I have made the dealership aware of this issue and it has not improved. More
by Fishongetthenet
Employees Worked With
Greggory Schramm is on the paperwork.
November 24, 2023
Fast For an oil change not much more to be said Appointment made on line. Received email that someone would be in touch. No response. Called several days later to confirm. Gentleman said it was in Appointment made on line. Received email that someone would be in touch. No response. Called several days later to confirm. Gentleman said it was in computer and I wouldn't receive any further response. Arrived at appointment time and no appointment listed anywhere. Oil change was quick but attention to customer service poor More
by JMBILLINGSLEY
Employees Worked With
Don't know, visit was for oil change
November 21, 2023
The service was great and the people were so courteous it was so nice to have such customer friendly staff. was so nice to have such customer friendly staff. More
by ButzinJ
November 18, 2023
Fast, courteous, friendly and informative They took care of my vehicle needs in record time. Christian was extremely helpful and courteous of my vehicle needs in record time. Christian was extremely helpful and courteous More
by naboos2000
Employees Worked With
Christian Pangborn, Christian Pangborn
