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Richardson Buick GMC - Midland - Service Center

Midland, MI

4.7
126 Reviews

126 Reviews of Richardson Buick GMC - Midland - Service Center

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July 04, 2023

Great service rep Dawn took good care of us and the vehicle was done when she said it would be More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn
Jul 05, 2023 -

Richardson Buick GMC - Midland responded

This is great to hear! Thank you for your review!

July 01, 2023

Great customer service, they were able to fit me in quickly! Friendly, good communication and clean. More

by LauraC
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn in Service
Jul 05, 2023 -

Richardson Buick GMC - Midland responded

We appreciate this! Thank you for your review!

June 30, 2023

Dirty finger marks left on my hood. If I am being charged for labor & shop supplies, please wipe your hands. More

by rdavis1147
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Jun 30, 2023 -

Richardson Buick GMC - Midland responded

Hello - thank you for bringing this concern to our attention so that we may work to improve your experience moving forward.

June 30, 2023

The people are very nice and treat you good. I would recommend going there. I always get good service and a very honest place to do business with. More

by kmtownsend1958
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
The lady at the desk.i would give her 5 stars.
Jun 30, 2023 -

Richardson Buick GMC - Midland responded

We appreciate your review and recommendation!

June 29, 2023

The dealership employees take good care of their customers, including when you buy a new or used vehicle. More

by lulu
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mesha Mortensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parker Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Smith, John Murphy
Jun 30, 2023 -

Richardson Buick GMC - Midland responded

We appreciate hearing this! Thank you for your review!

June 29, 2023

Everyone was very helpful and friendly. Very professional and efficient.. Really enjoyed meeting and working with them. More

by MITZ500
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Worked with the service department and they handled recall issued
Jun 29, 2023 -

Richardson Buick GMC - Midland responded

We enjoyed it, too! Thank you for sharing this review with us!

June 28, 2023

I was very pleased with the way scheduling was handled. Dawn at checkin was very pleasant and helpful. More

by Neru
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dawn
Jun 29, 2023 -

Richardson Buick GMC - Midland responded

This is great to hear! Thank you for your review!

June 28, 2023

Always great service here! Also, I LOVE the courtesy car ride to work. Thank you for your superior customer service! More

by CTSTATBT
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Julie Rytlewski and Dawn
Jun 29, 2023 -

Richardson Buick GMC - Midland responded

We are happy to help take care of you and your vehicle! Thank you for your review!

June 27, 2023

Great job done in a short wait, thank you for doing a very professional job. More

by gdthornton1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mechanical
Jun 28, 2023 -

Richardson Buick GMC - Midland responded

Thank you for your review - we appreciate hearing this feedback about customers' experiences!

June 25, 2023

Professional workers, always deliver on their promises! !!! Would recommend them to all my colleagues and relatives More

by T.harm1616
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mesha Mortensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Richardson Buick GMC - Midland responded

We appreciate your recommendation and kind review!

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