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Richardson Buick GMC - Midland - Service Center

Midland, MI

4.6
142 Reviews

142 Reviews of Richardson Buick GMC - Midland - Service Center

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June 29, 2023

The dealership employees take good care of their customers, including when you buy a new or used vehicle. More

by lulu
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mesha Mortensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parker Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Smith, John Murphy
Jun 30, 2023 -

Richardson Buick GMC - Midland responded

We appreciate hearing this! Thank you for your review!

June 29, 2023

Everyone was very helpful and friendly. Very professional and efficient.. Really enjoyed meeting and working with them. More

by MITZ500
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Worked with the service department and they handled recall issued
Jun 29, 2023 -

Richardson Buick GMC - Midland responded

We enjoyed it, too! Thank you for sharing this review with us!

June 28, 2023

I was very pleased with the way scheduling was handled. Dawn at checkin was very pleasant and helpful. More

by Neru
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dawn
Jun 29, 2023 -

Richardson Buick GMC - Midland responded

This is great to hear! Thank you for your review!

June 28, 2023

Always great service here! Also, I LOVE the courtesy car ride to work. Thank you for your superior customer service! More

by CTSTATBT
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Julie Rytlewski and Dawn
Jun 29, 2023 -

Richardson Buick GMC - Midland responded

We are happy to help take care of you and your vehicle! Thank you for your review!

June 27, 2023

Great job done in a short wait, thank you for doing a very professional job. More

by gdthornton1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mechanical
Jun 28, 2023 -

Richardson Buick GMC - Midland responded

Thank you for your review - we appreciate hearing this feedback about customers' experiences!

June 25, 2023

Professional workers, always deliver on their promises! !!! Would recommend them to all my colleagues and relatives More

by T.harm1616
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mesha Mortensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Richardson Buick GMC - Midland responded

We appreciate your recommendation and kind review!

June 24, 2023

Easy to make an appointment to have recall looked at. Rep was very friendly and kept me informed.. More

by RWOLVER672
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
She never gave me her name.
Jun 26, 2023 -

Richardson Buick GMC - Midland responded

We are glad to hear this! Thank you for sharing this review with us!

June 18, 2023

Very friendly staff Not too busy, so was able to get vehicle in quickly for service Was offered a loaner car when service took longer than expected More

by C Reed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn??
Jun 19, 2023 -

Richardson Buick GMC - Midland responded

We appreciate your review! Thank you for your comments about our team!

June 17, 2023

The place was clean and orderly, the people were friendly and knowledgeable, easy in and out. More

by JCHRITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service - Peasley, Chamberlin
Jun 19, 2023 -

Richardson Buick GMC - Midland responded

We appreciate you leaving us this review and comments!

June 16, 2023

They were very courteous and timely. Dawn took really good care of me and kept in touch about my vehicle needs. Also having a loaner helped not to impede my life or plans!! More

by Jewels290
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn
Jun 19, 2023 -

Richardson Buick GMC - Midland responded

Thank you for sharing this review and feedback with us! We are glad to hear that Dawn was able to take care of you!

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