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Richardson Buick GMC - Midland - Service Center

Midland, MI

4.7
126 Reviews

126 Reviews of Richardson Buick GMC - Midland - Service Center

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July 30, 2023

Dawn, was very friendly and helpful and check in went well. Enjoy working with her. More

by ERLENE.CARMODY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with any of these people.
Jul 31, 2023 -

Richardson Buick GMC - Midland responded

We appreciate your feedback about Dawn! Thank you for your review!

July 28, 2023

Took my vehicle in to have an alignment done and was treated with kindness and respect. More

by Darren N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mesha Mortensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parker Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Smith, John Murphy
Jul 31, 2023 -

Richardson Buick GMC - Midland responded

We appreciate you sharing this review about your experience!

July 27, 2023

I was able to get my vehicle to have a noise diagnosed within 2 days. They had the needed part on hand and fixed the issue at that visit. No need ti reschedule or come back. More

by Big M
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Johnson - Service Dept
Jul 28, 2023 -

Richardson Buick GMC - Midland responded

This is exactly what we like to hear! Thank you for your review!

July 27, 2023

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by john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Receptionist
Jul 28, 2023 -

Richardson Buick GMC - Midland responded

Thank you for your rating, John!

July 26, 2023

There were very polite and considerate of there customers and I will definitely be using there services at future dates. Thank you. More

by shellybillsbrough65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jul 27, 2023 -

Richardson Buick GMC - Midland responded

We appreciate your review - we look forward to working with you again! Thank you!

July 20, 2023

I’m always greeted with a smiling face, offered something to drink. My wait for a oil change is never too long and employees there are very nice! More

by paula.mapes63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Johnson
Jul 21, 2023 -

Richardson Buick GMC - Midland responded

Thank you for your review and feedback, Paula! We can't wait to have you back!

July 20, 2023

Employees are always very professional and helpful. That is why I return there! Thank you for great service More

by PMVRALKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry in Service
Jul 21, 2023 -

Richardson Buick GMC - Midland responded

We look forward to having you return again! Thank you for your review!

July 19, 2023

I was able to get service on my vehicle right away. I am very satisfied with the way I was treated as I waited for my vehicle. I was treated as a valued customer. More

by FEMA5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department.
Jul 21, 2023 -

Richardson Buick GMC - Midland responded

This is great to hear because you ARE valued! Thank you for sharing your review!

July 15, 2023

Dawn in excellent however, the service tech that does the oil changes needs to be a lot more cautious with his Orly gloves. There were fingerprints and oil smudges all over the dash of the vehicle. When it w More

by osowskibob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dawn I service was excellent!
Jul 17, 2023 -

Richardson Buick GMC - Midland responded

Thank you for bringing your concerns to our attention - we will ensure they are shared with the management team to be addressed. We are glad to hear, however, that Dawn was able to take great care of you. Thank you for your review!

July 15, 2023

Handy courteous helpful for whatever your car needs pleasant to deal with clean building lots of parking and this is a stupid part of a rating for a good dealership More

by Tooldtocare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn, service writer
Jul 17, 2023 -

Richardson Buick GMC - Midland responded

Thank you for your review - we appreciate the time it takes to fill out!

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