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Richardson Buick GMC - Midland - Service Center

Midland, MI

4.7
126 Reviews

126 Reviews of Richardson Buick GMC - Midland - Service Center

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July 14, 2023

I was happy to receive a car wash coupon after paying my bill:) Thank You! More

by MPTURNQUIST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Desk Woman 10
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Jul 17, 2023 -

Richardson Buick GMC - Midland responded

You're very welcome! Thank you for sharing this review with us!

July 14, 2023

Very nice clean no wait and the staff very professional and friendly. Waiting room very clean and coffee and water is very nice! More

by 5419LMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dealing with the service dept
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Jul 14, 2023 -

Richardson Buick GMC - Midland responded

We appreciate you sharing this kind review with us - if there is anything we can do to improve your experience moving forward, please feel free to reach out!

July 14, 2023

I noticed that your oil change/inspection/tire rotation was the same price as other GM dealerships at $79 dollars. Without a discount coupon I will be seeking other ways to service this vehicle! More

by WHALL34194
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mesha Mortensen
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2023 -

Richardson Buick GMC - Midland responded

Thank you for your feedback - if you're interested, we regularly post service coupons on our website and would love for you to check them out!

July 14, 2023

Dawn was the best service writer ever. Very customer focused and easy to work with. More

by TECASHIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn in service
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Jul 17, 2023 -

Richardson Buick GMC - Midland responded

Thank you for sharing this review - we think Dawn is pretty great too, and we're glad to hear she was able to take care of you!

July 13, 2023

Very courteous, explains things well and worked to get us in as quickly as possible. Coat seemed a bit high and no offer of coupons. More

by john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Jul 14, 2023 -

Richardson Buick GMC - Midland responded

Thank you for your review and feedback, John!

July 10, 2023

Everyone is friendly and great in the service department and I was in and out in a timing matter! More

by ALJACOB989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
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Jul 11, 2023 -

Richardson Buick GMC - Midland responded

We are so glad to hear about your experience with our service department! Thank you for your review!

July 08, 2023

Considerate, friendly, explained the work that was done. Went above and beyond helpful to help me get to my car as I am disabled. Will go back when needed. More

by westie353
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
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Jul 10, 2023 -

Richardson Buick GMC - Midland responded

We are happy to be able to take care of you and your vehicle! Thank you for your review!

July 07, 2023

Everyone is on the ball wait time is short if it is latter they have a car available they are very easy to talk to More

by JEOFFWEIL58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jul 10, 2023 -

Richardson Buick GMC - Midland responded

Thank you for your review!

July 07, 2023

Quick making appointments Friendly Explaining findings And offer a ride home to a stranded customer that needed to leave the car overnight More

by Veronica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Johnson
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Jul 07, 2023 -

Richardson Buick GMC - Midland responded

We are glad to have been able to take care of you, Veronica! Thank you for your review!

July 06, 2023

The service department was very helpful with the issues with my truck. They took extra steps to insure my vehicle was fixed correctly. More

by mikebauer350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry
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Jul 07, 2023 -

Richardson Buick GMC - Midland responded

We appreciate hearing this! Thank you for your review!

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