Richardson Ford - Service Center

Super helpful everyone goes out of their way to give great customer service that's why I drive to you from Bay City for service. Thanks! great customer service that's why I drive to you from Bay City for service. Thanks! More

Always super nice and helpful easy to make appointment clean dealership sales and service dept best clean dealership sales and service dept best More

Great service department and very thorough. They go beyond what’s asked if they see an issue or light notification. They go beyond what’s asked if they see an issue or light notification. More

Staff is always friendly and helpful. Feel confident about the service provided to my vehicle and appreciate the car wash. Feel confident about the service provided to my vehicle and appreciate the car wash. More

Great service and very polite to talk too and fast in and out time also out time also More

Very impressed this time! Had a vehicle issue, accidentally scheduled appointment for a week out but they took the vehicle early and had it fixed within a couple days. Had a vehicle issue, accidentally scheduled appointment for a week out but they took the vehicle early and had it fixed within a couple days. More

Courteous, they try to always be accommodating , my vehicle comes back clean, they always stay connected to you and let you know what’s going on vehicle comes back clean, they always stay connected to you and let you know what’s going on More

Service manager checked me in right away. Oil change and tire rotation was competed within an hour. Nicely done! Oil change and tire rotation was competed within an hour. Nicely done! More

Everyone is friendly and professional. They always do a great job every time I bring in my truck. They always do a great job every time I bring in my truck. More

Richardson replaced my ac pump at their Gladwin location 18 months ag, charged $3000.00 Same vehicle, less than 12000 miles late another compressor failure, had to take to the Standish dealership since the 18 months ag, charged $3000.00 Same vehicle, less than 12000 miles late another compressor failure, had to take to the Standish dealership since the closed their Jeep and dodge division in Gladwin. Surprise the work I was told had a two year warranty want. Now they claim I only had a one year warranty and I need another $3200.00 to fix . They had my commander a few years earlier for three months and said I needed a motor. Took it to another repair shop and it only needed a new wire to o2 sensor and a tps sensor I’ll never trust Richardson again More