Rick Case Acura

Avoid this dealership. I bought a used Tesla. Needed the wheels replaced. They replaced the wheels with defective studs/lugs. The wheel literally almost fell off. Also, I p I bought a used Tesla. Needed the wheels replaced. They replaced the wheels with defective studs/lugs. The wheel literally almost fell off. Also, I paid cash for the car and I still do not have the title or plates after 2 months. No one takes responsibility for no one communicates. I have been trying unsuccessfully for the last 6 weeks to get someone to get me the title and plates. No one helps. I will never do business with this dealership again. Extremely disappointing. More

Disorganized, misleading lease terms, inaccurate paperwork, and costly payoff delays—very disappointing experience overall for customers. paperwork, and costly payoff delays—very disappointing experience overall for customers. More

The service personnel was very polite and professional this is our 4th vehicle our family have purchased and we’re always pleased to and will keep returning this is our 4th vehicle our family have purchased and we’re always pleased to and will keep returning More

The sales representative(Augistin) was very knowledgeable, kind and professional. I feel I got a good price too. knowledgeable, kind and professional. I feel I got a good price too. More

The staff makes every bit of the buying process as easy and hassle free as possible which is why I continue to come back and recommend friends and family to get their cars here. and hassle free as possible which is why I continue to come back and recommend friends and family to get their cars here. More

Rick Case Acura always goes above and beyond for my service needs. They are friendly, honest and professional. Also the service is very fast! service needs. They are friendly, honest and professional. Also the service is very fast! More

Great experience, Again! Vladimir Nevidomy and Hassan provided me with true royal service and professional customer service. Vladimir Nevidomy and Hassan provided me with true royal service and professional customer service. More

Amazing customer service, questions were answered and well explained in a timely manner. Rick case acura is best dealership ever. well explained in a timely manner. Rick case acura is best dealership ever. More

Rick case in sunrise Florida is not even worth rating. I think I will get my car serviced at Delray Acura. They treat you as a thorn in their side… I think I will get my car serviced at Delray Acura. They treat you as a thorn in their side… More

I just leased my 5th MDX from Terry Jarvis who always give me the best customer service and the best deal ! My new 2024 Acura MDX Tech was delivered spotless and full of gas. He went through the MDX t give me the best customer service and the best deal ! My new 2024 Acura MDX Tech was delivered spotless and full of gas. He went through the MDX to make sure Me and my Husband get the most out our MDX, We would not buy an Acura from anyone else. More