Rick Case Hyundai Davie

Brilliant Customer Service Rey contacted me after my 2008 Hyundai Santa Fe was towed in with severe engine trouble. He let me know how much he valued my 16 years of loyalty owni Rey contacted me after my 2008 Hyundai Santa Fe was towed in with severe engine trouble. He let me know how much he valued my 16 years of loyalty owning Rick Case Hyundai vehicles, and invited me to come in and see what could he do for me. I went in on Veteran's Day, hoping to find something I liked. Sure enough Rey put me into a brand new 2019 Hyundai Santa Fe. It was the only one I saw with the various shades of grey interior and beautiful Machine Grey exterior. Not only was Rey helpful but he and the other staff extended heartfelt gratitude and thanked me for my military service. I have no issues with recommending Rey to friends and family as well as Rick Case Hyundai of Davie. Thank you for my new ride, my family and friends think its beautiful. More

Excellent Service Though I’ve had good service on a regular basis at this dealer, today, Robert Toppas stood out. He spoke to me with confidence in his job and compassi Though I’ve had good service on a regular basis at this dealer, today, Robert Toppas stood out. He spoke to me with confidence in his job and compassion to his customer. I didn’t feel I was being oversold. At the same time he was very thorough and complete. When my service was through, he carefully went over the entire job with me to insure my questions were answered before I left. He’s a role model. More

Javier is excellent! Thank you for your patience and for making sure my car was in the best condition possible to drive safely. He made sure that rotors were resurfaced fr Thank you for your patience and for making sure my car was in the best condition possible to drive safely. He made sure that rotors were resurfaced front and back. More

Service done on time Just took our Santa Fe Sport in for an oil change. Done in less than an hour. Relaxed in the waiting area. No problems will be back when next schedu Just took our Santa Fe Sport in for an oil change. Done in less than an hour. Relaxed in the waiting area. No problems will be back when next scheduled service is due.😊 More

Excellent Service Extremely satisfied with my service. Everyone was very helpful. From the time they pickied up my vehicle, service advisor with super nice and manageme Extremely satisfied with my service. Everyone was very helpful. From the time they pickied up my vehicle, service advisor with super nice and management was very helpful. Very happy. More

Excellent service Robert was fantastic in all aspects of seeing that my car was repaired within only a few hours as he knew I needed my car back by the afternoon. He ar Robert was fantastic in all aspects of seeing that my car was repaired within only a few hours as he knew I needed my car back by the afternoon. He arranged for a person to take me to work and to pick me up to get back to the dealership to get my car. He was very personable and alleviated my fear of getting the car repaired in time. More

Hybrid battery water pump malfunction Rick Case/ Robert Pappas did a terrific job keeping me informed of a malfunction that took several weeks to pinpoint . Disgruntled with time and repe Rick Case/ Robert Pappas did a terrific job keeping me informed of a malfunction that took several weeks to pinpoint . Disgruntled with time and repeat occurrence. More

Best Service writer I enjoy working with David, he is honest and always eager to assist and follow through with any and all necessary repairs for my vehicle. I enjoy working with David, he is honest and always eager to assist and follow through with any and all necessary repairs for my vehicle. More

Great Care about customer they took the time ro explain everthing. Was only for a recall 953 which was taken care of.very happy with service Care about customer they took the time ro explain everthing. Was only for a recall 953 which was taken care of.very happy with service More

Service The only reason I go to Case is my Service Advisor, Freddy, the best, Kill the 25 word limit Ridiculous Ya make it difficult to respond The only reason I go to Case is my Service Advisor, Freddy, the best, Kill the 25 word limit Ridiculous Ya make it difficult to respond More