Rick Case Hyundai Davie

I love Rick Case I have a good experience In Rick Case and the ppl is to friendly over there . If I have to buy another car I chose Rick case . Thank you Christian R I have a good experience In Rick Case and the ppl is to friendly over there . If I have to buy another car I chose Rick case . Thank you Christian Romero for your help . More

Great service My experience at this dealership was great. No complaints. Kenny was very helpful & got me into the car perfect for me! Thank you very much My experience at this dealership was great. No complaints. Kenny was very helpful & got me into the car perfect for me! Thank you very much More

Dishonest business practices. My complaint is as follows. I came in to buy a car. I spoke to Steven Schuh, the internet manager who made me feel this was the place to spend my mone My complaint is as follows. I came in to buy a car. I spoke to Steven Schuh, the internet manager who made me feel this was the place to spend my money. Once in the door I was placed with the salesman Kenny Metellus. We were able to come to terms and I left a deposit for the car. The next day, which was Saturday March 31, 2018 I return to complete the deal. Once there, I'm told that my starter check wasn't acceptable. No problem. The next option I'm given I take, yet there are still loopholes to jump through,  so at this point I decide to nix the deal all together and I asked for my money back. I was told since it was a Saturday, the accounting department was closed and I would have to wait until Monday. Kenny Metellus said he would bring the check to me. I contacted Kenny Metellus on Monday and he said it was nothing he could do in order to keep his word and bring my deposit to me. However, he stated that the General Sales Manager was at the dealership and willing to accepts my original starter check. At this point I no longer want to buy the vehicle, as I just want my money back. Steven Schuh even contacts me to relay the same message. However, neither Steven Schuh nor Kenny Metellus are willing to callor text back since I no longer want to do the deal. I contacted the general manager, Louis Izquierdo via calls and text message, assuming he would be willing to help me get my money back. He hasn't returned my calls or answered the text message I sent him. In fact, on my second call, Louis Izquierdo answered the call, said nothing, and hung up in my ear. Now it is April 4, 2018, and I still have not heard from the general manager of Rick Case, nor have I gotten my money back as of yet. I called Tim Meyer, the Customer Relations Manager who was willing to help as it seems. As it sits, I was told that I would have to go to Rick Case Kia, because that is where the centralised accounting department was, and that there will be a check ready for me as well as a pair of sunglasses that I left in the car I was going to buy, and that it would be ready by the end of the day April 3, 2018. I secured a ride from mu neighbor but before heading there I called to see if things were in order. As of yet, no check has be writren to me and I stilm do not have my $1,500.00. I was put in contact with Natalie  Forester who by the way is in the Honda store and who would be in charge of writting me a refund check. She stated she hasn't even received a check request from the hyundai store. I've just been getting the run around all week. I've calles multiple times, the only person who will answer is Tim Meyer, still as of now April 4, 2018, I'm still waiting in an answer as ro where my $1,500.00 is, and when its going to be ready. I really wish this was a more honest dealership. More

Great service Julio has helped us buy 3 vehicles so far. Two of them were for our daughters who started driving. Great salesman and family man as well. Anytime we h Julio has helped us buy 3 vehicles so far. Two of them were for our daughters who started driving. Great salesman and family man as well. Anytime we had a question about anything he would always make sure he responded quickly and helped with whatever we needed. I would highly recommend seeing Julio for all of your needs! More

Great Experience From the welcoming greeting from the staff while walking in, Tom and RJ made my FIRST time car buying experience an unforgettable one! Tom's customer From the welcoming greeting from the staff while walking in, Tom and RJ made my FIRST time car buying experience an unforgettable one! Tom's customer service was extremely impressive. From the test drive to finalizing the sale, Tom was very helpful. I had been doing my research for the past few months and had my eyes on a specific (VIN) car, and I was able to bring it home thanks to Tom and RJ. My experience was phenomenal with the help of these gentlemen. I am super happy with my choice of the 2018 Hyundai Sonata Limited! Thanks a million guys! Keishay J. <3 More

Julio Arango Mi experiencia al compartir esta negociacion de comprar este auto fue excelente ya que la atencion desde el inicio hasta el final por parte del vended Mi experiencia al compartir esta negociacion de comprar este auto fue excelente ya que la atencion desde el inicio hasta el final por parte del vendedor el Sr Julio Arango fue excelente y profesional es todo en cuanto digo en honor a la verdad.... More

Excellet Vendedor Tuve el placer de trabajar con el Daniel Gonzalez. ¡Es increíble y muy profesional! Hizo la experiencia de comprar un automóvil excelente. Es el mej Tuve el placer de trabajar con el Daniel Gonzalez. ¡Es increíble y muy profesional! Hizo la experiencia de comprar un automóvil excelente. Es el mejor vendedor. More

'18 Hyundai Santa Fe My reason for purchasing my new '18 Hyundai Santa Fe was bcuz of our salesperson, Daniel Gonzalez! This young man paid attention to details and i was My reason for purchasing my new '18 Hyundai Santa Fe was bcuz of our salesperson, Daniel Gonzalez! This young man paid attention to details and i was very impressed with his customer service! Plus he knows his stuff, regarding the car i was interested in, and if he didn't, he got me the answers. I wasn't easy to deal with bcuz I had a bunch of questions, and he always followed up with me and my husband. I'm happy I made this purchase, plus they're warranty, at this location, is much more than other Hyundai dealerships! Plus RJ Sanabria, @ the finance dept... Knows his stuff! They made buying my car a wonderful experience! Thank you! David & Nydia Sauber More

Great experience I had the pleasure of working with Daniel guillarte. He is amazing and very professional! Made the experience of purchasing a car smooth. Thank you fo I had the pleasure of working with Daniel guillarte. He is amazing and very professional! Made the experience of purchasing a car smooth. Thank you for everything. More

Great car The best car I have ever own, to drive it is like driving a dream and my family love riding in it. We look for places to go just so we can go for a ri The best car I have ever own, to drive it is like driving a dream and my family love riding in it. We look for places to go just so we can go for a ride. The wife and I have a date night just to go riding some where and we don’t care where we end up. We have fallen in love with this car! More