Rick Hendrick Cadillac - Norfolk

The best dealership experience I've ever had! The process of buying a car at Rick Hendrick Cadillac was seamless and I have built great relationships with multiple employees there now! Very happy The process of buying a car at Rick Hendrick Cadillac was seamless and I have built great relationships with multiple employees there now! Very happy with them overall More

Nicholas Borkowski was very helpful for helping me out on some of my problems with my car. I thought that a part was ordered for my car three years ago. Never got the part but he said that he would found out some of my problems with my car. I thought that a part was ordered for my car three years ago. Never got the part but he said that he would found out about it. He was very helpful and polite to. Thank you. More

The service was average, They need to improve their customer communication. Call customer as soon as additional repairs need to be made. customer communication. Call customer as soon as additional repairs need to be made. More

All involved were very courteous and informative. A very positive experience. Took care of recalls while there. A very positive experience. Took care of recalls while there. More

Just had my Cadillac Escalade serviced at the dealership, and it feels brand new again! Smooth ride, flawless performance, and that unmistakable luxury touch—exactly why I trust the experts to keep it in pea and it feels brand new again! Smooth ride, flawless performance, and that unmistakable luxury touch—exactly why I trust the experts to keep it in peak condition. Great service rendered. More

Service was exceptional! Process was explained in advance. Price was explained, as well! Intake person was very knowledgeable and helpful. Process was explained in advance. Price was explained, as well! Intake person was very knowledgeable and helpful. More

Very professional and trustworthy. The work was done in a very timely manner Great service and quality The work was done in a very timely manner Great service and quality More

Jake was incredibly helpful throughout our car buying process. He listened carefully to our needs, answered all of our questions promptly, and made the entire experience smooth and stress-free. We felt s process. He listened carefully to our needs, answered all of our questions promptly, and made the entire experience smooth and stress-free. We felt supported at every step and never pressured; Jake's professionalism and friendly attitude turned what could have been a complicated process into an enjoyable one. Highly recommend working with Jake—he truly goes above and beyond to make sure you get the right car and feel confident about your purchase. More

Our sales professional Oscar Cook was knowledgeable, personable, and supportive throughout our purchasing process. Expertly helped by Jessica Clarke, they make a wonderful sales team and make Rick Hend personable, and supportive throughout our purchasing process. Expertly helped by Jessica Clarke, they make a wonderful sales team and make Rick Hendrick Cadillac the best in the business. Mike and Joshua provided expert management and ensured we were 100 % satisfied with our purchase. We tried other Cadillac dealers as part of our due diligence process; nothing compares to the professional and proactive staff of Rick Hendrick Cadillac. Well Done Rick Hendrick Cadillac! More