Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Rick Hendrick Chevrolet Buick GMC

Richmond, VA

Overview
Reviews
Vehicles
4.7
437 Reviews
Call Dealership (844) 362-3273
View Awards

12050 West Broad Street

Richmond, VA

23233

Directions

By Type

Showing 437 reviews

November 19, 2025

Service and buying experience has always been great, and Stanley in the service department is the best I have delt with in my 50 years of dealing with service departments. More

by Tkayuha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanley
Report | Print
Nov 21, 2025 -

Rick Hendrick Chevrolet Buick GMC responded

Tkayuha, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick Chevrolet Buick GMC Richmond! Service is the cornerstone of our business and our team has excellent customer service. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 19, 2025

Professional people who understand the problem that I was dealing with and they did the repair in a timely manner. More

by mking919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanley.
Report | Print
Nov 21, 2025 -

Rick Hendrick Chevrolet Buick GMC responded

Mking919, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick Chevrolet Buick GMC Richmond! Our service team works extra hard to take care of their customers. We hope to see you soon!

November 15, 2025

Great customer service by Jeff Barton my service manager. He worked diligently to get my truck fixed. More

by thebellflowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Barton
Report | Print
Nov 18, 2025 -

Rick Hendrick Chevrolet Buick GMC responded

We can't wait to see you again, have a great day.

November 14, 2025

The team is professional and they try to get you in as soon as possible. The place is clean More

by Karam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Mason, David (tech)
Report | Print
Nov 18, 2025 -

Rick Hendrick Chevrolet Buick GMC responded

Hi Karam, thank you for taking the time to leave a review for us at Rick Hendrick Chevrolet Buick GMC Richmond. We're happy we could meet your expectations! Glad we could get you in as soon as possible and we do our best to keep our dealership clean, makes the visit more enjoyable. Feel free to reach out to us if you need anything. Have a wonderful day.

November 12, 2025

Devon was a great salesman, and Derek handled the finance paperwork very well. Both were very knowledgeable about the product and able to answer all inquiries. More

by palexander0808
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devon & Derek
Report | Print
Nov 18, 2025 -

Rick Hendrick Chevrolet Buick GMC responded

Palexander0808, we are so pleased you enjoyed your visit to Rick Hendrick Chevrolet Buick GMC Richmond! We do our best to take care of our customers. Thank you, and have a fantastic day!

November 12, 2025

My experience with Rick Hendrick Chevrolet Buick GMC was great. Taylor was very helpful and I never felt pressured to make a purchase.He answered every question I had to help me make my decision to purchase More

by woweber
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Taylor, Lewis
Report | Print
Nov 18, 2025 -

Rick Hendrick Chevrolet Buick GMC responded

Woweber, we are so happy to read such a great review about Rick Hendrick Chevrolet Buick GMC Richmond! Taylor does a spectacular job taking care of his customers and keeping the pressure off of them during the purchase. If you're ever in need of more help, please let us know!

November 07, 2025

Great people that work there in service Department who are very knowledgeable and professional at there job More

by williamjr202007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Williams
Report | Print
Nov 08, 2025 -

Rick Hendrick Chevrolet Buick GMC responded

Hi Williamjr202007, we are very happy to have provided you with such a positive experience! Our service team strive to provide world class experience for our community. We hope to be of service to you again in the future. Best wishes, Rick Hendrick Chevrolet Buick GMC Richmond

November 07, 2025

These guys are the best and grateful for all they do to make my service experience seamless. Daniel and Stanley have been servicing my vehicles for 10 years now. More

by beatrice.gates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ortega
Report | Print
Nov 08, 2025 -

Rick Hendrick Chevrolet Buick GMC responded

Beatrice.gates, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick Chevrolet Buick GMC Richmond! Daniel and Stanley is quite a team to take care of your. Wow! THank you so much for being a 10 year customer of ours. It means everything to us. We hope to see you soon!

November 06, 2025

This was my second being in a pinch with my 2019 Traverse and Thomas Mason was AMAZING each time. He understood this was my only vehicle and diagnosed my vehicle with priority. Very trusted and honest. Commu More

by laportia.johnson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas, Mason
Report | Print
Nov 08, 2025 -

Rick Hendrick Chevrolet Buick GMC responded

Hi Laportia.johnson1, we are very happy to have provided you with such a positive experience! Thomas takes such great care of his customers. Glad he could help you out with your Traverse.Please don't hesitate to reach out to us if there's anything more we can do!

November 05, 2025

They did awesome couldn't have had a better experience! ! Would highly recommend them to!! More

by jeana5382
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Armstrong
Report | Print
Nov 06, 2025 -

Rick Hendrick Chevrolet Buick GMC responded

Jeana, we are so happy to read such a great review about Rick Hendrick Chevrolet Buick GMC Richmond! We are glad your experience with our team was 5-star! Your feedback is greatly appreciated as we continue to try and excel and get better. We can't wait to see you again, have a great day.

1
2
3
...
44