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Rick Hendrick Chevrolet Buick GMC

Richmond, VA

Overview
Reviews
Vehicles
4.7
437 Reviews
Call Dealership (844) 362-3273
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12050 West Broad Street

Richmond, VA

23233

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Showing 437 reviews

September 23, 2025

Service was great and vehicle was delivered on time and quickly, always a pleasure working with the service advisor. More

by chevyguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanley McKay
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Sep 24, 2025 -

Rick Hendrick Chevrolet Buick GMC responded

Hi Chevyguy, we are so pleased you enjoyed your visit with our Service Center here at Rick Hendrick Chevrolet Buick GMC Richmond! Thank you so much for your high rating and review for our team Stanley McKay, we will be sure to let him know. We're looking forward to your next visit with us!

September 22, 2025

Fantastic service. The video that they sent me showing me what they were working on was fantastic. More

by helmuth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not sure
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September 22, 2025

Chevrolet Hendricks at Richmond Virginia offers very good customer service. It’s easy to set up service appointment and they send a video after the service is completed. More

by EV equinox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Mason
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September 22, 2025

Thomas Mason was Awesome! Got me in on short notice on a very busy Saturday! Thank you for the quick service Rick Hendrick Richmond Y'all are the best! More

by Janet123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Mason
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Sep 24, 2025 -

Rick Hendrick Chevrolet Buick GMC responded

Hi Janet we're happy to hear you had such a positive experience with Thomas Mason and our Service Center here at Rick Hendrick Chevrolet Buick GMC Richmond! We hope to be of service to you again in the future. Best wishes, Rick Hendrick Chevrolet Buick GMC Richmond

September 22, 2025

outstanding staff from salesman, to finance specialist, manager, and service personnel. i have always experienced courteous and professional interactions in the past 4 years. More

by thehag61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
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Sep 24, 2025 -

Rick Hendrick Chevrolet Buick GMC responded

Good Afternoon, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick Chevrolet Buick GMC Richmond! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

September 19, 2025

My service advisor Daniel was just great. Him and Andrew worked to help with my 3 day expired warranty to cover some major issues. More

by krmbfm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ortega
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Sep 21, 2025 -

Rick Hendrick Chevrolet Buick GMC responded

Good Morning, we're happy you found Daniel and Andrew were so supportive during your experience here at Rick Hendrick Chevrolet Buick GMC Richmond Service Center! Thank you again for taking the time for letting our team know how we did! We look forward to helping again in the future. Take care!

September 19, 2025

I was helped at the Rick Hendrick body shop by manager Mitch Miricle. Mitch did an outstanding job with my repair work. I am 100 % percnet satisfied with the work that was done and recommend taking your c More

by Paul S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Miracle
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Sep 21, 2025 -

Rick Hendrick Chevrolet Buick GMC responded

Hi Paul, We are so pleased to hear that Mitch and our Body Shop did such an outstanding job on your repair here at Rick Hendrick Chevrolet Buick GMC Richmond! Thank you for taking the time to leave a review and for your recommendation! We're happy we could meet your expectations!

September 19, 2025

From one call in Florida, the next day we flew in. They picked us up at the hotel and from there everything went very smoothly. Thanks to Angel and also to Ro More

by Sanroholdings
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel
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Sep 21, 2025 -

Rick Hendrick Chevrolet Buick GMC responded

Good Morning, we strive for 100% satisfaction, and it is great to see you had such a positive experience with Angel and our teammates here at Rick Hendrick Chevrolet Buick GMC Richmond. We appreciate you taking the time to give us a review as well as a 5-star rating! Thank you, and have a fantastic day!

September 18, 2025

As always the service at Hendrick was awesomely phenomenal. I will continue to have my vehicle serviced there. More

by rix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery
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Sep 18, 2025 -

Rick Hendrick Chevrolet Buick GMC responded

Hi Rix, thank you for taking the time to leave a review for our Service Department at Rick Hendrick Chevrolet Buick GMC Richmond. We're happy we could meet your expectations and will continue to have your vehicle serviced here! Looking forward to seeing you the next time you come in to have your vehicle serviced. Have a great day!

September 17, 2025

I felt My Car was in excellent hands. Every person there was good at their jobs.! Connor was wonderful. I would highly recommend your dealership. More

by Hackettmrx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conner
Report | Print
Sep 19, 2025 -

Rick Hendrick Chevrolet Buick GMC responded

Good Morning, We are so pleased your visit with our Service Department and team here at Rick Hendrick Chevrolet Buick GMC Richmond were able to go above and beyond your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

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