Rick Hendrick Chevrolet Naples

I arrived at my appt time. Clinton Mobley met me at the car and walked me inside to get paperwork started. He was very professional and handled everything in a transparent mann Clinton Mobley met me at the car and walked me inside to get paperwork started. He was very professional and handled everything in a transparent manner. Told me I would be in an out in an hour and I was. Thanks for taking care of me during this service trip. More

I showed up with my Vette with a dead battery and Hendrick took me right in and fixed my car without an appointment etc.. THANK YOU so much for this prompt emergency service! Nicole did a great job! Hendrick took me right in and fixed my car without an appointment etc.. THANK YOU so much for this prompt emergency service! Nicole did a great job! More

I had not purchased a vehicle at this store for a few years due to their service department. I decided to take the plunge since I know the folks in the sales department and they are great. However, the s years due to their service department. I decided to take the plunge since I know the folks in the sales department and they are great. However, the service department still one of the worst if not the worst I've experienced. Lack of communication, poor attitude of service advisor, and lack of knowledge of the techs sums it up. So, purchase a Chevy from this store if you like them, they are great cars, but take it to another dealer for service. Locally, Devoe GMC is a great place for service, since these are GM cars, they can service them and perform warranty work. More

All the staff at Hendricks Chevrolet in Naples Florida, sales personnel and service department have all been professional and courteous sales personnel and service department have all been professional and courteous More

Thank you Clinton for the quick and efficient Oil Change experience! He delivered every that he promised! Thank you! experience! He delivered every that he promised! Thank you! More

The best service advisor is Caterina, clear communication, tried to accommodate my situation to make the repair process smooth and her professionalism and honesty is the best asset to the busi communication, tried to accommodate my situation to make the repair process smooth and her professionalism and honesty is the best asset to the business. Thank you Cat! More

Dealer owns me $3500. 00 deposit from a previous deal and refuses to give me the cash back but is offering a "store credit " I am 75 years old and leased a vehicle. I wou 00 deposit from a previous deal and refuses to give me the cash back but is offering a "store credit " I am 75 years old and leased a vehicle. I would like the cash returned. HELP!! More

I took my 2024 Buick Envision to Rick Hendrick Chevrolet for the first time. I had a fantastic experience with the service department. When I pulled into the service garage, I was immediately greeted by Nic for the first time. I had a fantastic experience with the service department. When I pulled into the service garage, I was immediately greeted by Nicole Matos and was amazed by how friendly, kind, and professional she was. She constantly kept me informed on the service being done on my vehicle. When the service was completed Nicole directed me to the service desk, where I paid for my oil change and tire rotation. Nicole then escorted me to my vehicle in the service garage and thanked me for choosing Rick Hendrick Chevrolet. I'm taking this time to inform management on the professionalism I received at the dealership and a big thumbs up to Nicole Matos!!!! I'LL BE BACK :) More

Hector and Clinton in service are amazing! So kind and helpful! They explained everything throughly and made me feel at home! So kind and helpful! They explained everything throughly and made me feel at home! More