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Rick Hendrick Dodge Chrysler Jeep Ram Charleston

Charleston, SC

4.4
466 Reviews

1468 Savannah Hwy

Charleston, SC

29407

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Showing 466 reviews

June 30, 2026

I just got a brand new Jeep grand Cherokee l I love it and couldn’t do it with out David he was amazing with me and had great customer service !!recomend there great !!! More

by Coffey.chandler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David , Christian Englert, David Mclaughlin
Jul 01, 2026 -

Rick Hendrick Dodge Chrysler Jeep Ram Charleston responded

Congratulations on your brand new Jeep Grand Cherokee L — what an incredible choice! 🎉 Thank you so much for the wonderful review! We are so glad David was able to make the experience so amazing with great customer service every step of the way. He truly is one of the best and we are so proud to have him on our team. We will make sure he sees this! We truly appreciate your recommendation and hope you are loving every mile in your new Grand Cherokee L. We look forward to seeing you again!

May 29, 2026

I just got a brand new 2026 Jeep Wrangler from this location (Savannah Highway) and I’ve never had such a flawless transitional experience with a vehicle. My salesperson Serenity, was phenomenal at com More

by alexis.yuuka33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serenity Allen
Jun 02, 2026 -

Rick Hendrick Dodge Chrysler Jeep Ram Charleston responded

Alexis, congratulations on your brand new 2026 Jeep Wrangler! 🎉 Thank you so much for choosing us at Savannah Highway and for taking the time to share such a wonderful review. We are so proud of Serenity for making what can sometimes feel like a daunting process completely flawless for you. Her commitment to clear communication and making sure every question is answered is truly what sets her apart. Knowing you plan to come back to us and hopefully to Serenity for your future vehicle needs is the greatest compliment we could receive. We will make sure she sees this! We look forward to welcoming you back!

May 23, 2026

I’ve had an amazing experience with Rick Hendrick, all thanks to Serenity. She was incredible to work with throughout the entire process. She is a truly trustworthy professional who listens to what you ne More

by Julianne.e.allen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serenity
May 26, 2026 -

Rick Hendrick Dodge Chrysler Jeep Ram Charleston responded

Thank you so much for the wonderful review! Trustworthy, honest, patient, and excellent communication without any of the typical dealership pressure that is Serenity at her absolute best and we are so proud to have her on our team. Making the entire process stress-free and enjoyable is exactly the experience we want every customer to have and it is clear she delivered that for you in every way. We will make sure she sees this! We truly appreciate your kind words and look forward to seeing you again at Rick Hendrick!

April 30, 2026

Wesley was great, he made buying my Jeep Wrangler super easy, and worked with my schedule so I could pick up the car on my lunch break. I definitely recommend you talk to Wesley if you're looking for a new More

by Jeremy C.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wesley Myers
May 06, 2026 -

Rick Hendrick Dodge Chrysler Jeep Ram Charleston responded

Hi Jeremy. Congratulations on your new Jeep Wrangler! 🎉 Thank you so much for the wonderful review! Making the process super easy and working around your schedule so you could pick up your Wrangler on your lunch break is exactly the kind of flexibility and customer first approach we are so proud of. And when it comes to Jeep Wranglers, Wesley definitely knows his stuff! We will make sure he sees this. We truly appreciate your recommendation and look forward to seeing you again!

April 24, 2026

Experience was awful. Went to see the truck which online said no hidden fees and when we talk pricing they add a $2,000 tracking system. Wouldn’t let us take it off . Then More

by Bob Ted
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brandon
Apr 29, 2026 -

Rick Hendrick Dodge Chrysler Jeep Ram Charleston responded

Hi Bob. Thank you for taking the time to share your feedback. After carefully reviewing the details of your experience, we believe this review may have been intended for a different dealership, as we are unable to match this visit to any of our customers or transactions. We would never want a customer to feel misled about pricing and we take that very seriously. We encourage you to verify the business page you posted to and redirect your review to the correct location so that the right team can address your concerns. If you believe this review was meant for us or have any questions, please don't hesitate to reach out and we will be happy to look into it.

April 18, 2026

Serenity and Jonathan helped me to get the exact Jeep Gladiator I’d been searching for! They brought my vehicle in for me within one day! My sales and finance process was smooth and seamless! More

by wcseay59
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serenity, Jonathan, and Alex
Apr 23, 2026 -

Rick Hendrick Dodge Chrysler Jeep Ram Charleston responded

Congratulations on your new Jeep Gladiator — what an incredible find! 🙌 Thank you so much for the wonderful review! Tracking down the exact vehicle you have been searching for and getting it to you within a single day is exactly the kind of above and beyond service we are so proud to deliver. And a smooth and seamless sales and finance process from start to finish? That is Serenity and Jonathan at their best! We will make sure they both see this. We truly appreciate your business and look forward to seeing you again!

March 30, 2026

Above and beyond service and attitude when it came to selling me a vehicle. Justin and John did a great job and really sold me on it, helping me find a payment that was comfortable for me. I’m a repeat c More

by michaellwood7771
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Breighner
Apr 04, 2026 -

Rick Hendrick Dodge Chrysler Jeep Ram Charleston responded

Hi Michael. Thank you so much for this wonderful review and for your continued loyalty as a repeat customer! That means everything to us. We are so glad Justin and John went above and beyond to find a payment that worked for you and made the whole experience such a positive one. Keeping it honest and putting our customers first is exactly what we are all about and we are proud that has been consistent across both sales and service for you. We will make sure Justin and John both see this! We truly appreciate your support and look forward to serving you again for many years to come!

March 11, 2026

I recently bought a 2026 Wrangler Rubicon from Robbie and had a great experience. He was friendly, knowledgeable, and took the time to answer all my questions about the Jeep. The whole process was smooth and More

by Jimmy T
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robbie Robinson
Mar 13, 2026 -

Rick Hendrick Dodge Chrysler Jeep Ram Charleston responded

Jimmy, congratulations on your new 2026 Wrangler Rubicon & what an awesome ride! 🙌 Thank you so much for sharing your experience with Robbie. Friendly, knowledgeable, and making sure every question is answered and every detail is handled & that is exactly the kind of experience we want every customer to have. We are so glad he made the process smooth and straightforward for you! We will make sure Robbie sees this. We appreciate your recommendation and hope you enjoy every adventure your new Rubicon takes you on. We look forward to seeing you again!

March 04, 2026

Just picked up my new 2026 Grand Wagoneer from Robbie and couldn’t be happier. He was great to work with—very knowledgeable, easygoing, and made the whole process simple. Robbie made sure everything was hand More

by Paul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robbie Robinson
Mar 08, 2026 -

Rick Hendrick Dodge Chrysler Jeep Ram Charleston responded

Hi Paul. Thank you for the fantastic review, and congratulations on your new 2026 Grand Wagoneer! We’re thrilled to hear that Robbie provided such a knowledgeable and easygoing experience while making the process smooth from start to finish. That’s exactly the level of service we strive to deliver. We truly appreciate your recommendation and your business. Enjoy every mile in your new Grand Wagoneer, and please let us know if there’s anything we can assist you with in the future!

February 24, 2026

Terrible will never recommend bought car beginning of october still haven’t tecieved copies of contract ext warranty gave dealer 3 key fobs to my trade gave me 1said that was all cost me $600 for 1 no on More

by Olean77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Aiden
Feb 28, 2026 -

Rick Hendrick Dodge Chrysler Jeep Ram Charleston responded

We’re very sorry to hear about your experience and understand your frustration. Not receiving copies of your contract and warranty, along with the concerns regarding the key fobs and communication, is certainly not the level of service we aim to provide. We would truly appreciate the opportunity to review this matter and help resolve it as quickly as possible. Please contact our management team directly so we can look into the paperwork, key situation, and follow up properly. Your business matters to us, and we’d like the chance to make this right. (843)371.5337

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