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Rick Hendrick Jeep Chrysler Dodge RAM North Charleston

North Charleston, SC

4.8
1,097 Reviews

8333 Rivers Ave

North Charleston, SC

29406

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Showing 1,097 reviews

January 14, 2026

Came in to just look for a new vehicle, I even had an appointment at a different dealership. John came out and helped me look through the different Jeeps and found me the perfect one. I was able to get a More

by Sherryberry2324
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Crowther
Jan 15, 2026 -

Rick Hendrick Jeep Chrysler Dodge RAM North Charleston responded

Sherryberry2324, we're so glad that we were able to go above and beyond your expectations!

January 12, 2026

Ross is very professional! He is very true to his word! He is very driven to helping the customers with their needs and wants. He goes above and beyond. More

by jcarter1910
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ross Whatley
Jan 14, 2026 -

Rick Hendrick Jeep Chrysler Dodge RAM North Charleston responded

Jcarter1910, we're so glad that we were able to go above and beyond your expectations!

January 05, 2026

They got me in and out quickly for my oil change and rotate! Couldn’t be happier with the service! Highly recommend! More

by Zmac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Sutto
Jan 07, 2026 -

Rick Hendrick Jeep Chrysler Dodge RAM North Charleston responded

Zmac, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Jeep Chrysler Dodge RAM FIAT.

January 02, 2026

Came here to find a new vehicle as my old car had 200k miles on it. John was able to help me find the perfect car in my budget. Ill be coming back to see John for my next whip!! More

by Jakenley321
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Crowther
Jan 06, 2026 -

Rick Hendrick Jeep Chrysler Dodge RAM North Charleston responded

Jakenley321, we're so glad that we were able to go above and beyond your expectations!

January 02, 2026

Came here from another state just to purchase the truck I wanted. John helped me through the whole process. I would come see John if you want the best deal with great service. More

by frankiepell123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Crowther
Jan 06, 2026 -

Rick Hendrick Jeep Chrysler Dodge RAM North Charleston responded

Frankiepell123, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Jeep Chrysler Dodge RAM FIAT.

January 01, 2026

THANK YOU RYAN, FOR HELPING US WITH THIS PROBLEM. . I KNOW IT WAS A HARD SITUATION BUT YOU MADE IT FIXABLE!! More

by MARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Davis, Logan Watkins, Ryan Gunther, Nick Sutto, Bruce Loudermilk, Floyd McRoy
Jan 03, 2026 -

Rick Hendrick Jeep Chrysler Dodge RAM North Charleston responded

Mary, we're disappointed to hear of the negative experience you had at our location. Unfortunately, your sons vehicle is out of manufactures warranty based on mileage and there is no extended warranty on the vehicle either. We have spoke about options of trading out of this vehicle into something else that could help with the payments and not have to pay for the repairs on the current truck which did not suit you. If we can be of assistance in the future please let us know. Have a great day!

Jan 03, 2026 -

MARY responded

YOU STATED THAT YOUR OPTION DID NOT SUIT US.. THAT WAS NOT TRUE (BUT THAT WOULD PUT MORE DEBT ON US AND WHAT HAPPENS IN 4 MORE YEARS?? WOULD WE BE RIGHT BACK WHERE WE ARE NOW?) HOWEVER, YOU DO HAVE THE OPTION OF TAKING BACK THE TRUCK FIXING IT AND RE-SELLING IT.. WHICH WOULD PUT US AT A LOSS OF $40,000.. AND NO VEHICLE THE ONLY UPSIDE IS THERE WOULD BE NO TRUCK PAYMENT!! I STILL HAVE NOT HEARD A REASONABLE EXPLANATION ON HOW SOMETHING LIKE THIS COULD HAVE HAPPENED (DOESN’T SAY MUCH FOR THE DODGE PRODUCT) IN THE FIRST PART SEEING IT IS ONLY 4 YEARS OLD! THERE COULD HAVE BEEN LOSS OF LIVES!! I UNDERSTAND THE WARRANTY ISSUE BUT I ALSO SEE YOUR INABILITY TO BACK THE PRODUCT YOU SALE AND TO HELP OUT A CUSTOMER WHO HAS BOUGHT 5 VEHICLES FROM YOU! YOUR ACTIONS ON THIS SPEEKS MORE THAN WORDS!

December 30, 2025

Tatlynn was great. Very helpful management staff as well. Saw so many people who equally took care of us. 10/10 More

by Tonya Roten
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tatlynn
Dec 31, 2025 -

Rick Hendrick Jeep Chrysler Dodge RAM North Charleston responded

Tonya Roten, we're so glad that we were able to go above and beyond your expectations!

December 29, 2025

Tatlynn helped us test drive a few Rams. Although we didn't come to a decision today, it was still nice of her to go through the whole process and each car with us! More

by T
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tatlynn
Jan 01, 2026 -

Rick Hendrick Jeep Chrysler Dodge RAM North Charleston responded

If you have any further questions, please give us a call. We're always happy to help!

December 19, 2025

John was a great salesman. He turned the hassle of buying a new vehicle in a pleasurable experience. A++ Experience More

by piddles306
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Crowther
Dec 20, 2025 -

Rick Hendrick Jeep Chrysler Dodge RAM North Charleston responded

Piddles306, we're glad to hear you enjoyed your visit.

December 17, 2025

The whole process was made easy. I picked out the truck that I wanted and they were able to do most of it over the phone. The truck was delivered to my house where they brought the More

by Rograh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Crowther
Dec 20, 2025 -

Rick Hendrick Jeep Chrysler Dodge RAM North Charleston responded

Hello Rograh, we appreciate you taking the time to leave us this feedback.

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