Rick Roush Honda - Service Center
Medina, OH

12 Reviews of Rick Roush Honda - Service Center
Always a great expierence! I have taken my family’s vehicles here for years and have never had a bad expierence. Always very honest and fair. Would never go anywhere else. Alway I have taken my family’s vehicles here for years and have never had a bad expierence. Always very honest and fair. Would never go anywhere else. Always treated like family. Would highly recommend. More
Beware of Service Supervisor Jim Klotz behaved unethically On August 11, 2018 I brought my car for presell mechanical checkup to service department. My costumer scheduled the service closer to my house by my r On August 11, 2018 I brought my car for presell mechanical checkup to service department. My costumer scheduled the service closer to my house by my request. The car was Honda Civic SI 2007 with Navigation System and only 35,300 miles. I did evaluate the car on Bluebook as at good condition to be sold as trade in average $7500 or as private sell at over $9500. My customer agreed to pay $9000 after checkup was performed and was ready to close the deal when Service Supervisor Jim Klotz pulled my customer into a private room and told him that the car worth a lot less. It was solely his initiative to break the sell of my car because he was not asked to evaluate the car. That was my first customer who fist drove the car on Wednesday and asked to keep it till Saturday for us to be able to meet at Honda dealer for mechanical presell checkup. I had couple of other calls, but I asked those callers to contact me Saturday afternoon just in case the car is still available. As the sell fell because of the interference of Jim Klotz, the car was sold to another buyer for exactly the same amount of money $9000 in less than an hour. WILL NEVER EVER AGAIN USE THIS DEALLER FOR ANY SERVICE NEEDS!!! More