Rick Weaver Buick GMC Truck - Service Center
Erie, PA
32 Reviews of Rick Weaver Buick GMC Truck - Service Center
Had 10 o'clock appointment only inspection and oil change on 10 month old vehicle dropped off at 9. Never pulled it in till after 3. Called me at 5 to pick up only open till 5:30. Kinda rediculaus on 10 month old vehicle dropped off at 9. Never pulled it in till after 3. Called me at 5 to pick up only open till 5:30. Kinda rediculaus More
Have bought from this dealership for 30 years. Stopped in to make an appointment for a check engine light and an oil leak. Told it would be three weeks before the appointment date. Took truck in n Stopped in to make an appointment for a check engine light and an oil leak. Told it would be three weeks before the appointment date. Took truck in night before so it was there, and then received a call at 5:00pm the day of the appointment that says they were not able to take a look at my truck. Don't know where the problem is. Used to be able to get a service appointment within a couple of days. More
Vehicle went in for transmission issue, came back worse, told it was turbo charger, they replace it and under 24 hours later engine light came on, went back to them, told it was oil in inter cooler, charged told it was turbo charger, they replace it and under 24 hours later engine light came on, went back to them, told it was oil in inter cooler, charged me out of pocket. Got it back again, went about 30 miles and transmission over heating came on dash, pulled over, had it towed back once again, told it needed a new transmission cooler line, was charged out of pocket for tow and part and labor. Nite this vehicle is only 4 years old and has 45,000 miles on it. Every time it went in it came out with a new problem . Now a week later transmission is acting up once again. Will never go back to Rick Weaver again… horrible service and advisors. Felt the damaged vehicle so it had to come back . Total cost for me was $3000. To date. ……. And they still haven’t contacted me to date … even after there response to this review as they said they would…. No surprise More
They quickly diagnosed the problem and were even able to get us in sooner than expected. They have a great team, who is so knowledgeable and have always been extremely helpful. get us in sooner than expected. They have a great team, who is so knowledgeable and have always been extremely helpful. More
Always friendly, knowledgeable, and timely. Had a problem with my truck engine code during the week of my daughters wedding and the assured me i could use the truck until after the wedding. Had a problem with my truck engine code during the week of my daughters wedding and the assured me i could use the truck until after the wedding. Went back and it was taken care of immediately. Fixed right the first time promptly. More