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Rick Weaver Buick GMC Truck - Service Center

Erie, PA

4.3
34 Reviews

34 Reviews of Rick Weaver Buick GMC Truck - Service Center

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December 01, 2024

They quickly diagnosed the problem and were even able to get us in sooner than expected. They have a great team, who is so knowledgeable and have always been extremely helpful. More

by michelledalt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Weaver
Dec 02, 2024 -

Rick Weaver Buick GMC Truck responded

Thank you for your fantastic feedback! We're happy that our team's expertise and efficiency made a difference for you. Your satisfaction is our priority, and we’re here to help whenever you need us.

October 14, 2024

Always friendly, knowledgeable, and timely. Had a problem with my truck engine code during the week of my daughters wedding and the assured me i could use the truck until after the wedding. More

by DanIvory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Carter, James Landers, and Blake. , Beth Weaver
Oct 16, 2024 -

Rick Weaver Buick GMC Truck responded

Thanks for sharing your experience, Dan! We're thrilled to hear you had such a positive interaction with our team. Congratulations on your daughter's wedding, and we're glad we could help get your truck ready in time. Your satisfaction means a lot to us!

September 06, 2024

Don’t waste your time on service. Usually pretty good, but can be slow at times. Waiting for a necessary fluid to come in for our vehicle they could’ve had four tires installed they More

by Melorn
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Sep 13, 2024 -

Rick Weaver Buick GMC Truck responded

Hi there, Thank you for sharing your experience with us. We sincerely apologize for the inconvenience and frustration you encountered during your recent service visit. We understand how valuable your time is, and we regret that your vehicle wasn’t serviced as efficiently as expected. It’s clear that better communication and coordination could have prevented this issue, and we’re truly sorry for the inconvenience of having to return for a second visit. While we can’t change what happened, we’d like to make it right, and we will be in contact soon. Thank you again for bringing this to our attention. We value your business and appreciate the opportunity to improve our service.

August 28, 2024

I have been a customer of Weavers since 1998. They always treat me fair and with respect when purchasing/trading. I recently had a service issue that was just beyond the warranty date. Jeff in Se More

by mattputman54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff and Doc in Service.
Aug 30, 2024 -

Rick Weaver Buick GMC Truck responded

Matt, we truly appreciate your loyalty since 1998! It's fantastic to hear about your positive experience with Jeff and our service team. We strive to provide exceptional care for our customers, and your feedback means a lot to us. Thank you for sharing your experience!

August 10, 2024

Best Buick dealership I have ever gone to . Employees are friendly and do great work More

by BOBTEC14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Weaver
Aug 13, 2024 -

Rick Weaver Buick GMC Truck responded

Hi, thank you for taking the time to share your positive experience with us! We are thrilled to hear that you found our dealership to be the best. Our team takes pride in providing exceptional service, and we look forward to assisting you again in the future.

July 11, 2024

I went in for an oil change, etc. They took the car right in, put 3 men on it and were done in 15 minutes including tire rotation. All were extremely courteous and treated me with k More

by stanleyrose262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Jul 12, 2024 -

Rick Weaver Buick GMC Truck responded

Stanley, we are thrilled to hear about your positive experience with us! Thank you for taking the time to share your feedback. We pride ourselves on providing quick and high-quality service while maintaining a friendly and professional atmosphere. We look forward to serving you again in the future!

July 01, 2024

Once again, 5 star service, in and out, just like the promised. Friendly folks and easy to work with. More

by dagibbo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Weaver
Jul 02, 2024 -

Rick Weaver Buick GMC Truck responded

Hey, thank you so much for the kind words! We're thrilled to hear that you had another 5-star experience with us. Our team always aims to provide efficient and friendly service. We appreciate your support and look forward to serving you again soon!

June 19, 2024

All went well with the service on my 2019 Buick Cascada! Gave me ride home & called to say it was done in 2 hrs & gave me ride back to dealer!👍👏😊 More

by rygibbs51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Weaver
Jun 20, 2024 -

Rick Weaver Buick GMC Truck responded

Hi! That's great to hear. Thank you for taking the time to leave us a review. We appreciate your time and hope to see you again in the future!

June 17, 2024

Vehicle was taken in and serviced in a timely manner, friendly staff and easy to talk to about the problem with my vehicle. More

by micvic53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelo, Service Dept
Jun 18, 2024 -

Rick Weaver Buick GMC Truck responded

Hi Micah, thank you for taking the time to leave us such a positive review! We are thrilled to hear that you had a great experience with our service team. If you ever need anything else, feel free to reach out. We appreciate your feedback!

May 19, 2024

This dealership has the friendliest staff I have ever delt with. They are always quick, kind and curitous. More

by Robinsonj647
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Agnew, Britany Robinson and Jeff Carter
May 20, 2024 -

Rick Weaver Buick GMC Truck responded

Hi Robinson, thank you so much for your kind words and for recognizing our friendly staff! We strive to provide excellent service to all of our customers, and we are thrilled to hear that you had a positive experience with us. We look forward to serving you again in the future!