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Rick Weaver Buick GMC Truck - Service Center

Erie, PA

4.3
34 Reviews

34 Reviews of Rick Weaver Buick GMC Truck - Service Center

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April 19, 2024

Extremely professional! I was very impressed with the entire staff! They went above and beyond and I really appreciated it! More

by Christine D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert, Jeff, Beth Weaver
Apr 22, 2024 -

Rick Weaver Buick GMC Truck responded

Christine, thank you for your kind words! We are thrilled to hear that you had a great experience with our staff. Providing exceptional service is our top priority, and we are glad that it did not go unnoticed. We look forward to serving you again in the future!

February 18, 2024

Every employee I came in contact with was very friendly and professional. Oil change took no longer than 15-20 minutes. More

by tanksuper4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Weaver
Feb 20, 2024 -

Rick Weaver Buick GMC Truck responded

Thank you so much for your kind words! We're happy to hear that you had a great experience with our team and that your oil change was completed quickly. Hope to see you again soon!

January 04, 2024

Angelo the service manager and the technicians are a great bunch. It's a pleasure taking my At4 there for any service that is necessary. More

by Jon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelo Lombardi
Jan 05, 2024 -

Rick Weaver Buick GMC Truck responded

Thanks for your kind words, Jon! We're thrilled to hear that Angelo and our technicians have provided you with excellent service for your vehicle. We appreciate your trust in us and look forward to assisting you with any future needs.

December 28, 2023

Rick Weavers has been servicing our vehicles for over 20 years. Their staff is great to work with and they always make you feel at ease. The cost for repairs and maintenance is very reasonable and I can’t More

by pjm75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Jan 02, 2024 -

Rick Weaver Buick GMC Truck responded

Thank you so much for your kind words and continued support! We're thrilled to hear that our staff has made your experience with us enjoyable and that our pricing is reasonable. We appreciate your feedback and look forward to serving you for many more years to come.

October 22, 2023

The service department employees were friendly and professional. My oil change was completed quickly. I would highly recommend Rick Weaver for service on your vehicle. Dave More

by Davejrenner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Agnew , Beth Weaver
Oct 23, 2023 -

Rick Weaver Buick GMC Truck responded

Hi Dave, thank you for your kind words! We're thrilled to hear that our service department provided you with a friendly and professional experience and that your oil change was completed quickly. We appreciate your recommendation and look forward to serving you again in the future.

September 29, 2023

Clean, fast, polite to me seemed to care about my Buick. All problems taken care of to my satisfaction More

by BOBTEC14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
cant remembeer, Beth Weaver
Oct 02, 2023 -

Rick Weaver Buick GMC Truck responded

Hi Bob, thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that our team provided excellent service and took care of all your Buick's problems to your satisfaction. We appreciate your support and look forward to serving you again in the future.

August 17, 2023

I came in for regular service. Everyone was courteous and efficient. My car was done quickly and I was on my way More

by kkathyjoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Weaver
Aug 18, 2023 -

Rick Weaver Buick GMC Truck responded

Hi Kathy, thank you for choosing our services for your regular service. We're glad to hear that our team provided you with courteous and efficient service. We strive to complete our work quickly to get you back on the road. We appreciate your positive feedback!

August 11, 2023

Got to the dealership before 8:00 AM on a Saturday for an oil change and tire rotation. Was told I was 3rd in line and it would be an hour. Then I mentioned there was a recall on the child safety seat rest More

by gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Beth Weaver
Aug 18, 2023 -

Rick Weaver Buick GMC Truck responded

Gary, Thanks for your feedback. We're so sorry for your less-than-5-star experience and the miscommunication regarding your vehicle's service needs. As we look into what happened, we'd like the opportunity to speak with you directly to address any questions or concerns and to try to turn this around for you. We will reach out soon to learn more about your visit.

August 10, 2023

This is the second time we have had issues with the service department.--not good. More

by laurasinden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department employees.
Aug 14, 2023 -

Rick Weaver Buick GMC Truck responded

Thank you for bringing this to our attention. We’re sorry for the inconvenience and hope to reach a solution. We will be reaching out to discuss this with you further. We look forward to sharing your feedback with our team to allow us to better serve you on your next visit.

August 10, 2023

I’ve been using Rick Wraver Buick since 1981. AleYs found them to be very credible and quality work oriented. Their Setvice Managet, Sngelo, is first class. More

by ajciampajr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelo
Aug 11, 2023 -

Rick Weaver Buick GMC Truck responded

Thank you, for your kind words and continued support. We're thrilled to hear that your experience with Rick Weaver Buick has been positive. We pride ourselves on providing credible and quality work, and we'll be sure to pass your compliments along to our team.