Back

Rick Weaver Buick GMC Truck - Service Center

Erie, PA

4.2
33 Reviews

33 Reviews of Rick Weaver Buick GMC Truck - Service Center

Sort by
July 15, 2023

they do what they say and when they say. Owner is frequently on premise (Beth Weaver) and enjoys interacting with the customers More

by jpatdean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelo - very helpful and knowledgeable, Beth Weaver
Jul 17, 2023 -

Rick Weaver Buick GMC Truck responded

Glad to learn your experience was a positive one. Hope to see you again in the near future!

June 22, 2023

Went Mon as had tire that was showing low air. We we’re leaving for vacation and ask them to check. They were very busy and short couple guys for vacation. Jeff said he’d check it as didn’t want i More

by crb314connie
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joe DePaul Beth Weaver
Jun 23, 2023 -

Rick Weaver Buick GMC Truck responded

We appreciate you taking the time to leave us a review, Connie! Our dealership is always happy to assist our customers with all of their service concerns! We're happy that Jeff was able to provide the type of high-quality service that we expect from our dealership. We look forward to working with you again in the future and please reach out if you have any questions.

May 26, 2023

gentleman in service was not very friendly complaining about being over booked we waited to hours to have visors reenstalled More

by walters1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
do not know his name
May 31, 2023 -

Rick Weaver Buick GMC Truck responded

Thanks for bringing this to our attention! We always aim to provide friendly customer service to anyone that visits our dealership. We have taken immediate action to retrain our staff to remain polite and accommodating while handling an overwhelmed schedule and group of technicians. We’re so sorry your experience wasn’t a pleasant one and we hope to earn your business again in the future! -Rick Weaver Buick GMC Management

...
4