Reason for Visit: Service
I recommend this dealer: No
My Review of Rick Woodson Honda:
I received a service bulletin from Honda stating that if the SRS light on the indicator panel is on, that I could bring my car in and have it inspected at NO cost, and if the affected area was covered under the extended warranty, that it would also be replaced a no cost. Unfortunately, Rick Woodson Honda would not honor the free inspection. The letter from Honda Motors states:
"If the red supplemental restraint system (SRS) indicator on the instrument panel stays on, take your vehicle to any Honda dealer for an inspection.... The inspection is also free of charge, even if there is not a problem with the OPDS control unit or the OPDS sensor and your vehicle is within the extended warranty time/mileage period" - Service Bulletin 06-009 pg. 7 dated Feb 5, 2008.
However, Rick Woodson Honda stated that they will only cover the cost of the $80 inspection, if the inspection turned up a problem with the control unit or sensor. This came from not only the service associates, but the service manager "Todd" as well.
Of course, there is no way of knowing what's wrong with the car until after the inspection, but that's beside the point. Regardless, Rick Woodson Honda would not honor Honda Corporations offer to a free inspection no matter what the inspection outcome is. In conclusion, Honda Corporation felt they did not have the time to police the Dealer's who's selling their product, reciting that the Dealership's are independently owned.
Overall Very Unsatisfied.
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