Riverhead Chrysler Dodge Jeep Ram
Riverhead, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:30 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Great first time buyer experience! Great experience with Rocky buying our first pre-owned vehicle. Couldn't be nicer or more full service. We visited and test-drove several times and th Great experience with Rocky buying our first pre-owned vehicle. Couldn't be nicer or more full service. We visited and test-drove several times and they were patient and pleasant. More
Excellent Service I recently purchased a new vehicle at Riverhead Dodge. It was without a doubt the best experience I have ever had purchasing a new vehicle. The staff I recently purchased a new vehicle at Riverhead Dodge. It was without a doubt the best experience I have ever had purchasing a new vehicle. The staff was friendly, made us feel comfortable, and went out of their way to make the purchasing processes as pleasant as possible. The worked with me on warranty coverage and financing option. I highly recommend them, and I would definitely purchase another vehicle from them in the future. More
No pressure sales staff This Dealership was definitely my kind of place, Nobody jumping on you as you walk in, just polite salesmen, no loud music, just an honest family deal This Dealership was definitely my kind of place, Nobody jumping on you as you walk in, just polite salesmen, no loud music, just an honest family dealership. We got exactly what we wanted without pushing us into what was available on the lot. John, T.J., and Rocky are a great team. More
2010 Dodge Journey After getting into a major accident and totaling my Durango, we wanted to buy another Dodge. But, we were not in a financial position to buy another c After getting into a major accident and totaling my Durango, we wanted to buy another Dodge. But, we were not in a financial position to buy another car. Chris did not pressure us at all to buy something we couldn't afford. And he still found a crossover that was within our budget and with low miles, so we knew that what we were putting our monthly payments towards was worth it. A great experience and have shared it with several friends. Would definitely work with him again. And Joe, the finance manager, worked very hard to help us get approved and also offered advice for the future regarding refinancing. We will be returning next year to ask his help in refinancing our vehicle. More
Unexpected pleasant experience at a car dealership I was looking for a particular car and my wife and I just went to look at a Challenger that was in the showroom and Chris Liardi was very pleasant to I was looking for a particular car and my wife and I just went to look at a Challenger that was in the showroom and Chris Liardi was very pleasant to deal with and we actually leased the car that we just went to look at that day. Chris worked hard on the deal to make it work. More
Professional staff-willing to go above and beyond John went above and beyond to make my purchase a positive experience. He was helpful, patient and professional. The entire staff was friendly, court John went above and beyond to make my purchase a positive experience. He was helpful, patient and professional. The entire staff was friendly, courteous, and a pleasure to deal with. Thank you John, and the Riverhead staff, too. More
Great Service I will just say they are very personable, Very professional and they do great work. Extremely happy with how I was treated there. Will be going back I will just say they are very personable, Very professional and they do great work. Extremely happy with how I was treated there. Will be going back for future service More
Friendly staff. Great sevice. SALES: I have purchased 5 vehicles from this store and each time the service that I recieved was uniformly great! They have a large selection of ca SALES: I have purchased 5 vehicles from this store and each time the service that I recieved was uniformly great! They have a large selection of cars and trucks to choose from so they always had exactly what I was looking for. The sales staff is extremely knowledgable and Rocky (my sales rep) helped me select the perfect truck for my business. FINANCE: Their finance department was able to get me the perfect loan as the finance director Joe not only has the experience to get the job done, but he does so in a no nonsense profesional manor. SERVICE: Their service department has always respected my time. They have a friendly staff that knows their product and from the minute you walk in, you feel right at home. Ray, their service manager operates a clean well oiled facility. I have some pretty aged trucks in my business and this services center has kept them running just as well as my new ones. I wont bring them anywhere else. Tj thank you again for the great deal. I will surely send all my friends and family to your store as I know they will be in good hands. If your looking for a mom and pop store with a friendly relaxed environment, look no further. More
Worst customer service; will never return I sent 3 online requests from their own website to schedule service on a new 2014 Ram (5,000 miles) and all went unanswered. I then decided to call I sent 3 online requests from their own website to schedule service on a new 2014 Ram (5,000 miles) and all went unanswered. I then decided to call two week after the first online request and had the displeasure of speaking to a Frank. He proceeded to cut off my request before I even got the words out and said the first available appointment was two week out. He dismissed the online requests saying no one has time to review them and he only has 4 techs unlike other places that have 15 so sorry but 2 weeks is the best I can do. My recommendation to the dealership, Hire employees that will bring you business not chase them away. More
Simply put. Hands down great experience. No pressure!!! From the minute I walked in the door, John made me feel right at home. They had exactly what I was looking for and Joe in finance was able to get me From the minute I walked in the door, John made me feel right at home. They had exactly what I was looking for and Joe in finance was able to get me approved despite my rocky credit history. It was nice having a sales person that didn't have to wear a hole in the carpet traveling back and forth from the managers office. Tj whom I believe is the owner actually came out and thanked me for my business and to my surprise, threw in a $200 dollar gift card to the Tanger Outlets! I will certainly be sending everyone I know your way. Best regards, Samantha xoxo More

