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Rivertown Toyota

Columbus, GA

Overview
Reviews
Vehicles
4.3
1,021 Reviews
Call Dealership (706) 324-1234

1661 Whittlesly Road

Columbus, GA

31904

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Showing 1,021 reviews

July 19, 2025

Fabulous! Justine and Kyle were so very kind and thoughtful! My car broke down when I had just finished grocery shopping. They got me back and road quickly. More

by pamanderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justine Haas, Kyle Collins, John Hopkins
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July 18, 2025

My sales consultant was Sabrina Bibles. Great personality and very knowledgeable. My car wasn't on the lot. She took her time and looked in the inventory and found the Toyota Camry SE that More

by DIANAMANGAN
Recommend Dealer
Yes
Employees Worked With
Sabrina Bibles
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Jul 20, 2025 -

Rivertown Toyota responded

Hello, we're happy you found Sabrina to be so supportive during your experience here at Rivertown Toyota. Thanks for the recommendation, and have an amazing day!

July 17, 2025

Staff should be more attentive. Veronica saw me waiting to be checked in and actually pointed at me with the person she was possibly training and assisted another customer More

by aaproserv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalia
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Jul 19, 2025 -

Rivertown Toyota responded

Hi, we're happy to hear you had such a positive experience with Veronica! Feel free to reach out to us if you need anything. Have a wonderful day.

July 16, 2025

My scheduled appointment started on time. I was kept advised on what was happening and costs were explained to me up front. More

by Psalm12118a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Report | Print
Jul 18, 2025 -

Rivertown Toyota responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 16, 2025

The service department apparently are not trained well… my mom took her car in for oil change, after a couple days the oil had leaked out on garage , had to take back….. my first oil change, the SAME THING More

by slmatty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin
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Jul 17, 2025 -

Rivertown Toyota responded

Thank you for taking the time to speak with us directly over your recent concerns. We truly appreciate your business and hope everything was resolved to your satisfaction. If there is ever anything I can assist you with in the future, please feel free to contact me.    Cooper Carmichael, Service Director Rivertown Toyota | ccarmichael@group1auto.com

July 15, 2025

In nearly 5 years of owning this car, only routine maintenance has been needed. The service department of this dealership is excellent and staffed by friendly and knowledgeable people. More

by cynrob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natali Tarin
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Jul 17, 2025 -

Rivertown Toyota responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Rivertown Toyota! Please don't hesitate to reach out if there's anything additional we can do for you.

July 11, 2025

The dealer we delt with was great. He was very knowledgeable of the vehicle we looked at and assisted my daughter with setting the vehicle up. I will do all my business with Rivertown More

by jeff.mobbs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George “G2” Johnson , John Hopkins
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Jul 12, 2025 -

Rivertown Toyota responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

July 11, 2025

3 hours to change a battery. They did not know how to change one. They all just stood around. Bunch of dummies. I kept asking people to check on it & that did no good More

by gsiegel855
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know name
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Jul 15, 2025 -

Rivertown Toyota responded

Thank you for reaching out regarding your recent concerns with your service visit. Can you please contact me so I can learn more about your experience?  I cannot find your name in our database with the name provided here; I would appreciate hearing from you using the email provided.  Cooper Carmichael, Service Director ccarmichael@group1auto.com

July 10, 2025

Fast service with scheduling and repairing my Toyota Venza. Staff was awesome. Great customer service More

by grant.deborah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Report | Print
Jul 11, 2025 -

Rivertown Toyota responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 10, 2025

The dealership is good. The staff is nice but the timing on servicing my vehicle was slow. More

by margiecpratt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Report | Print
Jul 11, 2025 -

Rivertown Toyota responded

Hello Margiecpratt, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

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