Roanoke Motor Company - Service Center

Diligent diagnosis Service department was diligent when diagnosing a problem I was having. Also, the service I had them perform was very reasonably priced. Definitely Service department was diligent when diagnosing a problem I was having. Also, the service I had them perform was very reasonably priced. Definitely got the impression they were honest. More

Honest Small Town Dealership I purchased a very nice Town & Country van from Roanoke Motors in Jan 2019 and had a problem with the airbag light.We took it in for repair,having bee I purchased a very nice Town & Country van from Roanoke Motors in Jan 2019 and had a problem with the airbag light.We took it in for repair,having been told by mechanic,who was not a Chrysler dealer,that it would probably take an expensive module for repair. When Roanoke's Service writer informed me that it was only a bad connection and the repair was less than $100 I couldn't believe it. Great,honest service department. I will recommend this dealership to anyone who needs to be treated right-not like many large dealerships who take advantage of customers. More

Parts department The Jeep Cherokee did not come with a spare tire from the manufacturer. I was very disappointed and surprised to learn that. The parts department fo The Jeep Cherokee did not come with a spare tire from the manufacturer. I was very disappointed and surprised to learn that. The parts department found me an unused spare tire from a supplier. Went above and beyond to accomplish this. More

Excellent service Quick, friendly, skilled service providers that charge fair prices. It was very easy to schedule service and I was able to be scheduled for next day s Quick, friendly, skilled service providers that charge fair prices. It was very easy to schedule service and I was able to be scheduled for next day service. More

Refused to work on my Jeep Sales may be great, service totally failed me. Wanted to replace my heater core when I only needed a coolant flush. Then refused to work on my pano Sales may be great, service totally failed me. Wanted to replace my heater core when I only needed a coolant flush. Then refused to work on my panoramic sky slider roof. Said they couldn't get parts and even if I could find a place that had the parts they weren't interested in working on the roof at all. More

Car problems Very helpful. They got me in and out with the part in order that I need for my 2014 Ram 1500. I would recommend them. Very helpful. They got me in and out with the part in order that I need for my 2014 Ram 1500. I would recommend them. More