Robbins Chevrolet - Service Center
Humble, TX
167 Reviews of Robbins Chevrolet - Service Center
After having oil changed and tire rotation a few days later vehicle running hot and no antifreeze was in the holdover tank. Car over heating now and looks like radiator now leaking. later vehicle running hot and no antifreeze was in the holdover tank. Car over heating now and looks like radiator now leaking. More
Good experience. Alex was very helpful, got me set up for warranty work and despite being short a diesel mechanic they took care of my warranty issue quickly. Always like the service! for warranty work and despite being short a diesel mechanic they took care of my warranty issue quickly. Always like the service! More
I HAVE ALWAYS RECEIVED EXCELLENT FRIENDLY CUSTOMER SERVICE UPON ENTRY ONTO, INTO AN THROUGHOUT THE DEALERSHIP. THE EMPLOYEES WERE EAGER AN AWAITING TO BE OF CORDIAL ASSISTANCE. SERVICE UPON ENTRY ONTO, INTO AN THROUGHOUT THE DEALERSHIP. THE EMPLOYEES WERE EAGER AN AWAITING TO BE OF CORDIAL ASSISTANCE. More
Connie Kendrick provided great service. She was able to assist me with my insurance claim. The best part is that there were follow up communications from the dealership. assist me with my insurance claim. The best part is that there were follow up communications from the dealership. More
Worst customer service ever! My husband left my vehicle on Monday, to get serviced and it was suppose to be ready on Wednesday afternoon. He spent most of the day Wednesday trying to reach the service advi on Monday, to get serviced and it was suppose to be ready on Wednesday afternoon. He spent most of the day Wednesday trying to reach the service advisor. He was finally able to speak with the service advisor Connie Kendrick, after many attempted phone calls. Apparently, no one had taken the time to see if the parts were order. The parts were not ordered so we had to wait until Friday. It is now Friday and yet again she is not answering our phone calls to give us an update on our vehicle. I just spoke with one of the managers, Mr. Mike who updated me on my vehicle and advised me that it would be ready today. Thank you so much for you help Mr. Mike. Hopefully this review will help the service department address this type of incident. More
Ive never dealt with a company that cares less about the services they provide. Their GM, Jimmy Stallings, is a very smug, condescending individual! I spent close to 100K with them. Ill never buy another ve services they provide. Their GM, Jimmy Stallings, is a very smug, condescending individual! I spent close to 100K with them. Ill never buy another vehicle from them or a Chevy again. Terrible service and customer care!! More
Excellent Sales and Service After having lost trust in another dealer, we found Robbins in our backyard and have since purchased 2 vehicles from them. They now service both vehi After having lost trust in another dealer, we found Robbins in our backyard and have since purchased 2 vehicles from them. They now service both vehicles regularly and we appreciate the honesty and transparency they offer us when conducting business. More
Service department Went in for flush radiator and check right rear for seal leaking cost 132.00 to reel me it’s not leaking but went had new rotors and brakes but seal w Went in for flush radiator and check right rear for seal leaking cost 132.00 to reel me it’s not leaking but went had new rotors and brakes but seal was leaking had Tran mount and rear seal replaced that they said way leaking and got now it leaks for real so my total was 805.00 later trans leaks now and More
Quick repair station Jairo is always so pleasant at the register and prompt to assist . My total time was less than 15 minutes and appointment made that day . Thanks guys Jairo is always so pleasant at the register and prompt to assist . My total time was less than 15 minutes and appointment made that day . Thanks guys your an awesome team . More