Clements Chevrolet Cadillac - Service Center
Rochester , MN
14 Reviews of Clements Chevrolet Cadillac - Service Center
I bought an extended warranty with my used Chevy Equinox, so when the wheel started making noise I took it in. They assured me that I would only have to pay the deductible, and they fixed the wheel. From w so when the wheel started making noise I took it in. They assured me that I would only have to pay the deductible, and they fixed the wheel. From what I can figure, they forgot to write down the information for the warranty so instead they decided to charge me for the entire cost of the work. After trying to contact them a few times (and getting answering machines), I'm still trying to contest this bill. More
I have dealt with Trevor on a number of occasions, and he has always been extremely helpful. If Trevor doesn't know the answer to a question, he immediately finds someone who does know. He has always been has always been extremely helpful. If Trevor doesn't know the answer to a question, he immediately finds someone who does know. He has always been prompt will return phone calls when scheduling service with parts availability. It's nice to see a individual so willing to make sure a customers needs are met. More
This young man is the empitome of customer service. When you think you have to complete this process yourself, Nick is there either to assist you or he will do it for you. One of a characteristic I look for you think you have to complete this process yourself, Nick is there either to assist you or he will do it for you. One of a characteristic I look for in an individual is being genuine. His ability to please customers is a natural virtue for him More
I have had excellent service. All employees are very cordial and concerned to make sure the job is done and that the customer is happy.They have gone over and above for my satisfaction. It is really a p cordial and concerned to make sure the job is done and that the customer is happy.They have gone over and above for my satisfaction. It is really a pleasure to buy a car from a dealership where everyone is concerned for excellent service. More