
Rock Hill Ford
Rock Hill, SC
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90 Reviews of Rock Hill Ford
We worked with Wyatt and he was great! We came in thinking to look at one vehicle and then ran into our dream family car instead. The sale of the vehicle went very smoothly and we have abs We came in thinking to look at one vehicle and then ran into our dream family car instead. The sale of the vehicle went very smoothly and we have absolutely no complaints. Our car payment came in exactly where we wanted it and signing for everything went quickly. We will definitely be coming back to Rock Hill Ford for future purchases. More
My salesperson Jonathan Gonia was extremely helpful and treated me like we had known each other for years. I came in just seeing if and what I would need to upgrade from my Ford Ranger I purchased last yea treated me like we had known each other for years. I came in just seeing if and what I would need to upgrade from my Ford Ranger I purchased last year and through his hard work I drove off in a new F150 STX. Teddy in finance also made sure my payments were agreeable as well as setting me up with the warranty that best suited my needs. More
I've been trying to schedule service for several weeks now. I've called, left voice messages, waiting on ringing phone - no contact back. My sales experience was great but this is the worst auto service now. I've called, left voice messages, waiting on ringing phone - no contact back. My sales experience was great but this is the worst auto service I've ever experienced. I tried to book service online but their website shows no appointments available at all the remainder of this year. Pretty inexcusable. More
Straight forward salesman and dealership. I called my salesman at 3:30 and by 7 I was rolling in my new wheels. I had contacted other dealers who were dragging their feet, so for me the time I called my salesman at 3:30 and by 7 I was rolling in my new wheels. I had contacted other dealers who were dragging their feet, so for me the time and efficiency mattered. Left with exactly the deal I wanted. More
Sales workers not pushy - very helpful - finance guys did great. They wanted to sell me an extended warranty which I never buy - they were able to get the bank to lower the interest rate which allowed me to great. They wanted to sell me an extended warranty which I never buy - they were able to get the bank to lower the interest rate which allowed me to have the same payment and still get the extended warranty. I’ll use them again in the future for my next vehicle purchase. Professional and courteous staff. More
Overall a great experience. I felt like they listened to my needs and we both came out with the desired outcome. Michael and Teddy were excellent. The only point of improvem I felt like they listened to my needs and we both came out with the desired outcome. Michael and Teddy were excellent. The only point of improvement was to reduce the time going from sales to finance. It took about an hour to move from sales to finance. The entire process took hours This was not enough to ding them a star but reducing that time to 1/2 would increase satisfaction. I'd buy from them again. More
Very professional and personable. The team took very good care of what I was looking for for and giving me a good offer for a new truck The team took very good care of what I was looking for for and giving me a good offer for a new truck More
Ryan was awesome! I told him what kind of Bronco I was looking for, he tracked it down and got me into the car of my dreams! Great to work with, everyone was a pleasur I told him what kind of Bronco I was looking for, he tracked it down and got me into the car of my dreams! Great to work with, everyone was a pleasure. More