Rockingham Honda

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Jerry Malone, Miguel Ganao

My Review of Rockingham Honda:
On Thursday January 28, 2010 my wife Brenna and I received a 6 month courtesy follow up call from Jerry Malone in reference to our 2009 Honda CR-v that we purchased on 07/25/2009. Jerry was very professional at leaving a detailed message on our answering machine, and when I returned his call, he was happy to answer all our questions.

We will be making our first service appointment for an oil change, and we are looking forward to receiving great quality, customer service from the service department.

Since purchasing our new Honda CR-v, we are 100% satisfied customers, and look forward to dealing with Rockingham Honda for many years.

Thanks once again for all your quality service, professionalism, and for making us very satisfied Honda customers.

We give Rockingham Honda a perfect "10" for a score, and rate them the "BEST" around.

Respectfully yours;

James & Brenna Mendes
Nashua, NH

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Mark and Miguel

My Review of Rockingham Honda:
We went there shopping for used car, and found it. Miguel dealt with us on our first visit, and Mark completed the job a few days later. Both salesmen were cheerful, helpful, and knowlegable, even though we were buying a Nissan at a Honda dealership. We got the feeling that they both really love cars.

Ordinarily I would rather have root canal work done than buy a car. However these two young men did much to make the experience the most pleasant automobile purchase I have ever made. The dealership's courtesy services after the sale were especially appreciated.

We had all done our "homework", and the purchase negotiations went smoothly. They were refreshingly forthright about pricing and fees. We never felt pressured, and they were respectful of our budget. We got much more car than we had been anticipating, for only a few hundred dollars more than we had hoped to spend. They also seemed pleased, so I suspect that they got a decent return on their investment as well. We all went home smiling.

I have already mentioned this purchase to several of my colleagues.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Joe Abernathy and Stephen Paley

My Review of Rockingham Honda:
Visited several Honda dealers looking for a 2009 Ridgeline leftover. Went in late on a Sat. afternoon and knew what we wanted and what we felt was a good deal. Left with the deal finalized and a recommendation for a great restaurant all within 1 hour. Picked up the car today very impressed with all the people and the way we were treated. No BS just the bottom line. Great to do business with would highly recommend. Nice to deal face to face.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: bill Farah and Fozi. Ted in Finance

My Review of Rockingham Honda:
This is the third Toyota that I have purchased from Rockingham. Back in 1993, my brother introduced me to Emmett and since that time I have had full confidence in Rockingham Toyota. I specified price as a 3, because I might have been better at negotiating than I was in this deal.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Joe Abernathy, John Barrett

My Review of Rockingham Honda:
Everyone was very friendly and went to extremes to find what I wanted. I wanted a color that they did not have on the lot. I really felt like they put a lot of time into finding the right vehicle color for me. John was very professional, calling me to keep me updated on their progress. Joe was very friendly and worked to get a really good finance rate for me. I'm extremely satisfied and will purchase from them again.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Amanda online, Jerry Malone, Jason

My Review of Rockingham Honda:
When Atamian Honda refused to honor the internet price I got from them (despite copies of emails confirming the quote and conditions), I headed up to Rockingham Honda after getting an online quote from Amanda that was $250 better than Atamian's. When I arrived, they confirmed the price and in just over an hour I had picked out a CR-V, completed the paperwork, and was on my way.

Delivery was delayed because I was trading a clunker and the feds were moving slowly with the paperwork. Up until the time I took delivery, I was expecting some unrevealed added charge or other condition that would sour the deal. But all was as promised. Jerry Malone was always polite and helpful when I called to check the progress of the clunker paperwork, and Jason (the salesperson who delivered the car) was also helpful and professional. In all, it was a straightforward, honest, pleasant transaction -- all you might hope for in a new-car buying experience.

I must admit I was a bit cynical about the perfect rating of this dealer. After writing a negative review about another dealer, I received five emails pressuring me to alter my rating before it was posted, so I suspect than many negative reviews are revised or eliminated along the way. But Rockingham lives up to its reviews -- I have no reservations about giving them a "5" on all counts.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Richard, Joe Lori

My Review of Rockingham Honda:
We bought a used Jeep from this dealer and we were treated with friendly, knowledgeable, people who had 'sealed the deal' with their helpfulness. We had been to used car dealers before and walked away from them saying "why did we bother." The people at this dealership were sincere, before and after we bought the Jeep. We have enjoyed their follow up letters and phone calls. I would definitely recommend this dealership to anyone who wants to buy a vehicle and wants to be treated with respect.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: mike online ,ron owens at the dealership

My Review of Rockingham Honda:
I have a great experience at rockingham honda. The staff there were very nice, not pushy. They took the time to answer all the questions I had. They also went through everything with me.I was able to buy the car that day and leave with it. most places make you wait until the next day. I will shop there for my next car.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Rich, Joe, Lori, Jerry

My Review of Rockingham Honda:
My son bought a used vehicle from this dealer, and we were treated very courteously and with respect. The staff was willing to work with us and was sensitive to our needs. We would recommend this dealership and its great staff to anyone. We have worked with car dealers before and we walked away feeling like we did something wrong. At Rockingham Honda, we were treated like we were important people. Needless to say, we felt very satisfied after we bought the vehicle.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Miguel Genao and Joe Abernathy

My Review of Rockingham Honda:
I cannot say enough about this dealership. It was by far the best car buying experience ever in my 35+ years buying cars. My wife, son, and I had been to three Honda dealerships prior to visiting Rockingham Honda and the friendliness and professionalism from the salesperson and business manager were outstanding. They gave my son a great deal on a Honda Civic and also found him a great finance rate. We did not have to deal with any BS which was rampant at some of the other dealers we visited. They were honest and straightforward. We will highly recommend Rockingham Honda to anyone looking for a car. THANK YOU ROCKINGHAM HONDA!!

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