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Rockland Chrysler Dodge Jeep RAM

Nanuet, NY

4.5
5,709 Reviews
Mission Statement: To be an innovative leader, totally committed to customer satisfaction, employee satisfaction, integrity and teamwork. Rockland Chrysler Jeep Dodge provides the residents of Nanuet, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge and Jeep vehicles. But that isn't all you'll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 60 Route 304 or call us at (888) 435-3041.
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60 NY-304

Nanuet, NY

10954

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Showing 5,709 reviews

August 05, 2025

The advisor was not communicating and the vehicle was not returned when promised and I gave to take vehicle back because there’s still an issue. More

by jay13363
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicole
August 04, 2025

Terrible experience with Maria Capello, treating customers as adversaries and not valued. The dealership put 61 miles on my vehicle without proper explanation. More

by billyfgarcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Leahy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Capello
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2025

I walked in for yearly maintenance and was greeted by friendly staff. The service was prompt and the overall experience was very pleasant. Thank you! More

by rorybraunstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2025

They took me in fir an oil change at lunch our and zi read dome in 30 minutes! More

by edwardbova
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Del Cristo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

Rockland Chrysler Dodge Jeep RAM responded

We're happy to hear you enjoyed the quick oil change at Rockland Chrysler Dodge Jeep Ram. Thank you for taking the time to share your experience.

August 03, 2025

Staff is nasty, doesn’t treat customers well. It feels very toxic energy there. Customers are not welcome. I was very disappointed for their customer service. I took my jeep with out getting fi More

by drnaj55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Aug 04, 2025 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Your service experience is important to us. I would like the chance to speak with you to learn more about the level of customer service and care you received from our Service Team when bringing in your Jeep for service. Please reach out to me directly when you have a moment. Thank you, Maria Capello Customer Relations Manager (845) 405-7698

August 02, 2025

Customer service was very helpful! I was checked in efficiently and was notified when my vehicle was ready for pickup. More

by marvinken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Cestero Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Capello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2025 -

Rockland Chrysler Dodge Jeep RAM responded

We're glad to hear you had a positive experience with our team at Rockland Chrysler Dodge Jeep Ram. Thank you for sharing your feedback.

August 01, 2025

I traveled to Rockland Chrysler Jeep Ram for an AC service. I had to travel back twice within one week. The final trip I was told after 24+ hours with my vehicle the mechanics couldn’t find the issue. More

by dasiagreathouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Trois
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearlmutter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Cestero Campos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Freeman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Mott
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Leahy
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Del Cristo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Mancias
1.0
This rating includes all reviews, with more weight given to recent reviews.
James Pang
1.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Capello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2025 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, We appreciate you taking the time to share your feedback with us. I would like to speak with you about the level of communication you received from our Service Team, as well as the work done on your vehicle. Whenever you can, please give me a call so we may discuss this further. Thank you, Maria Capello Customer Relations Manager (845) 405-7698

July 31, 2025

Absolutely the worst customer service ever. Purchased 5 cars there and three months out of warranty, will not honor a well known TSB or even offer a discount for changing manifolds on my Ram. More

by GD.HANSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Pearlmutter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Cestero Campos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Leahy
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Del Cristo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Mancias
1.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Capello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, We value your feedback and would welcome the opportunity to speak with you regarding your recent visit to our Service Department. I’d like to discuss the warranty on your vehicle, the recall matter, and the cost involved in replacing the manifolds on your RAM. Kindly give me a call at a time that is best for you. Thank you, Maria Capello Customer Relations Manager (845) 405-7698

July 29, 2025

Sales Department is very good. Worked with Oliver McIntyre for the purchase/Lease of 3 vehicles in the past 3 years. He's GREAT. The service department leaves very little to be des More

by JBARBATO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oliver McIntyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2025 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, We are glad to learn about the great car-buying experiences you've had with our Sales Team. However, I would like to speak with you about the time taken for your previous appointments with our Service Team. Whenever you can, please give me a call so we may discuss this. Sincerely, Maria Capello Customer Relations Manager (845) 405-7698

July 29, 2025

Rockland CDJ is by far the best dealership around. They take the time to listen and really go above and beyond to get you in the car you want. I have purchased 8 vehicles from this dealership and wi More

by bran424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Gunst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Rockland Chrysler Dodge Jeep RAM responded

We're pleased to know our team's efforts made such a positive impact during your visits. Your continued trust in Rockland Chrysler Dodge Jeep Ram means a lot to us. We appreciate your recommendation and look forward to assisting you with any future needs, from purchasing new vehicles to roadside assistance support.

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